Supply Chain Planner

2 weeks ago

London, United Kingdom PetLab Co. Full time

**Title: Supply Chain Planner**

**Location: UK Remote or Hybrid
- monthly travel to our Central London Office**

**Position: Perm**

**Start date: As soon as possible**

**About Petlab Co**

PetLab Co. is the world’s fastest-growing pet supplement business. Launching in 2018, we successfully achieved a 9-figure revenue in 2022 without any external funding. We have a loyal community of loving pet parents and over 1.5 million happy dogs whose lives have been positively impacted by our innovative products. Our team is vibrant, fast-moving, and customer-driven where high-performers are valued and rewarded. And it is the ideal place for an ambitious, hardworking, animal lover who wants to progress their career rapidly.

**A Day In The Life**

We are growing incredibly fast and as such need an extra pair of hands-on deck to provide a great service to the business and to our customers. This is a fantastic opportunity to join a young business and be an integral party of the business operation. You will be part of a dynamic, dedicated team, reporting into the Head of Supply Chain, who can help support your career growth.We move and think fast so it’s important that you are able to thrive in a fast-paced environment and are happy to roll up your sleeves to do whatever it takes to support the team in every way possible. If that sounds exciting - we would love you to join our pack

**Your day to day will look a little bit like this**
- Oversee forecast and planning tools across marketplaces, Amazon across all the US, UK, and Canada
- Building strong relationships with Supply Chain contacts to nurture working relationships and ensure Purchase Orders are delivered in time in line with business needs
- Facilitate successful product and range launches, promotions, seasonal planning, new product development (NPD), events and phase change aligned to the agreed critical path, engaging with Commercial in a timely manner
- Identify opportunities to drive continuous improvement and drive best practise, whilst delivering the best service to our customers
- Help and support the month end reconciliation process and work closely with the finance team to ensure month end figures are accurate
- Monitor and report on ageing stock ensuring cross department engagement and notification when required
- Support in reviewing and alignment of supplier production schedules to ensure all orders are fulfilled on time and in full for all marketplaces including but not limited to:

- Amazon
- Chewy
- Facilitate successful product launches and work closely with NPD on new product launches and manage the product launch with the supplier/ trigger stock collections where applicable. Communicate product launches to relevant teams and any changes
- Work closely with our US fulfilment partner and resolve stock and receiving issues
- Work with the QA Team/Goods In to monitor rejects and quality issues
- Review and approve invoices; rejecting / challenging with suppliers where necessary
- Work with finance at the end of every month to ensure stock receipts for that month correlate with payments
- Support the set up of marketplaces in new markets, work closely with the marketplace team to ensure launches are successful
- Work closely with the marketplace team to ensure promotional sales & seasonal planning are aligned with planned sales spikes.

**Requirements**:
**What You Need**
- Minimum of 2-3 years previous experience in a demand-focused supply chain planning role in a FMCG (Fast Moving Consumer Goods) business or DTC/B2C ecommerce environment
- Strong understanding of supply chain & logistic processes & procedures
- Ability to build cross functional relationships with Marketing, Finance and Growth
- Great attention to detail, and a constant drive to improve the status quo
- Self-starter, ready to hit the ground running
- Excellent communication skills, both verbal and written
- Highly organised with an eye for detail, able to anticipate and resolve problems, prioritising and calling out issues that arise
- An analytical approach coupled with effective communication and the ability to work collaboratively
- Strong numeracy skills
- Computer literacy - MS Excel at an intermediate level is compulsory, NetSuite knowledge useful but not essential

**Benefits**
- Private Health Care through Vitality
- Generous Annual Leave - 28 days + public and bank holidays
- Flexible Working Hours - We focus on results and trust people to manage their time, whether working from home, while travelling, or in the office
- Royal London Pension Scheme - We offer a workplace pension scheme with one of the UK’s leading providers of group pensions. With an employer contribution of 5% through salary sacrafice
- Enhanced Maternity / Paternity / Adoption Leave - because time with new family members is important
- Puppy Therapy - working in partnership with Paws in Work to provide a boost of oxytocin twice a year.
- Generous Learning and development budget - We always wa

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