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Control Room Operator

8 months ago

Southampton, United Kingdom Balfour Beatty Full time

**About the role**
Your contributions will help us create new opportunities and possibilities every day - for us, for the country’s infrastructure, and for yourself. Join our **UKCS - Balfour Beatty Living Places team** as a** Control Room Operator **and open up new pathways you never dreamt possible.
**What you'll be doing**
- Proactively monitor CCTV, ITS, and Pay on Foot Parking equipment, responding as required by service standards.
- Operate Traffic Control, CCTV, Pay on Foot Parking, Itchen Bridge toll, bus lane enforcement, and Concierge door entry systems following service guidelines.
- Support the City's car parking service and Civil Enforcement teams.
- Adhere to policies, procedures, and relevant legislation to fulfill obligations.
- When necessary, prepare written statements related to the CCTV system or bus lane enforcement and present evidence in Magistrates or Crown Court.
- Provide traffic and travel updates for the transportation network.

**Who we're looking for** The following qualities/experience are essential**:

- Applicants must be over 18 years due to SIA Licencing requirements.
- GCSE Maths and English at Grade C or equivalent
- Demonstrates the Balfour Beatty Behaviours
- Highly customer and delivery focused, meeting and exceeding customer expectations
- Knowledge of standard Office IT packages
- Able to communicate verbally and in writing confidently, clearly, and expressively
- Knowledge of relevant legislation, GDPR, HRA
- Eligible to undertake and pass SIA licence training including enhanced background checks

**The following qualities/experience are desirable**:

- Customer Service
- SIA Public Space Surveillance (CCTV) Licence

**Why work for us**
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

**Why join us?**

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more

**About us**
Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.

**Diversity and inclusion**

Job Reference: BBUK08687