Specialist, Member Relations and Global Outreach
8 months ago
**Job Summary**:
The Specialist, Member Relations and Global Outreach will support the mission of the Academy by engaging Membership through events, screenings, and programs that elevate the Academy?s profile focusing on the European region under the direction and guidance of the Director, Member Relations and Global Outreach. They will also provide the London office administrative support, project assistance, and coordination across Academy initiatives, international events, and office management.
We are seeking an organized, detail-oriented, proactive, resourceful, and efficient individual who can anticipate needs, work cooperatively, and act with discretion. The Specialist must be able to work closely with departments across the Academy as well as liaise professionally with industry partners. They must also possess expert knowledge of CRM and Airtable data management, excellent communication and interpersonal skills, superior organization and time management skills, and the ability to effectively oversee multiple projects at once.
The Specialist excels at Member service, including internal and external working relations leadership, and maintaining composure in a fast-paced environment. The Specialist serves as a unifier and a bridge between Members in the European region and the Global Academy membership and Academy staff. They also uphold the Governance guidelines put in place by the Academy Board of Governors to align the European region with the actions and goals of The Academy.
This position is based in and operates out of the Academy?s London, United Kingdom office.
**Duties and Responsibilities**:
- Support all activities of the Academy?s London office, this includes screenings, special events, and meetings.
- RSVP tracking and follow up, in-person check-in at events.
- Update and maintain the internal database (CRM) with up-to-date information related to committees, events, communications, and member records in collaboration with the Member Relations & Awards Administration and Event Production teams.
- Provide administrative support, including scheduling meetings, notetaking, drafting correspondence, prepping documents, maintaining files, and tracking deadlines.
- Oversee the coordination of travel and accommodations and the creation travel itineraries for senior executives and guests when necessary.
- Provide support for Academy President, Governors, members an as needed.
- Support the work of other Academy departments abroad.
- Maintain organized and consistent screening reports including attendance numbers and talent guest records.
- On the ground coordination and execution of weekly member screenings, voting screenings and events year-round.
- Organize and lead all check-in at all European Region events.
- Coordinate with the Academy Communications, Marketing, and IT teams on writing all member communications, event planning, and invitations.
- Establish and maintain a professional and genial tone with Academy Members, talent, guests, clients, and peers.
- Assist in the preparation of presentations of department projects, plans and goals to high-profile groups including the CEO.
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