Leisure Centre Supervisor

1 month ago

Newquay, United Kingdom GLL Full time

GLL is currently recruiting a Leisure Centre Supervisor to join our centre in Newquay. As a Leisure Centre Supervisor you will be passionate about the leisure industry. A Leisure Centre Supervisor’s role is highly varied, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your customers. Then, once the day is in full swing, duty managers ensure it’s all running as it should be - handling customer queries, managing your team and ensuring the successful operation of the gym, pool, trampoline park and other facilities. Your own development is just as important, as we’ll train you to sharpen your skills in this diverse duty manager role.

Leisure Centre Supervisors are fast-thinkers, calm under pressure, responsible and a natural with people from all walks of life; this is your chance to progress as a duty manager. Current NPLQ and Pool Plant Operator Qualification are desirable but not essential as training can be provided.

Newquay Leisure World is a busy facility at the heart of Newquay's community. Boasting a range of family activities including a 25m pool, a fun pool with flumes, top of the range gym with outdoor functional area, two studios and in a separate building still part of the facility, a state of the art Trampoline Park and Soft Play including party rooms and a café. Working at Newquay Leisure World, you will need to stay calm under pressure, be able to think on your feet to problem solve, have excellent customer service skills to all customers from children up to seniors and be able to manage a large team of staff to co-ordinate busy summer days keeping the centre running smoothly.

**What you’ll do**:

- A can-do attitude.
- Ability to maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional pools and operational service.
- Assist customers with use of the facilities and activities and to encourage maximum use of the Centre.
- Prepare areas and equipment for sessions as appropriate.
- Responsible for the efficient and effective control of the day to day operations and service of the centre, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained.
- Ensure all pool safety / operating procedures are in place.
- To maintain all ‘good housekeeping’ systems and assist management to effect improvement plans for energy conservation and resource maximisation.
- Supervision of all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with posts level of responsibility.
- Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g recruitment, absence reporting, qualification maintenance, appraisals, discipline etc).

**As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees**:

- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner.
- A full time or part time permanent position up to 39 hours per week
- Industry leading rates of pay upto £12.68 per hour
- Opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme
- Free eye tests and discounted glasses

**About GLL**:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We

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