Site Supervisor
6 months ago
**About us**
Miniclipper Logistics is an award winning 3PL employing over 200 people. Now in its 52nd year, Miniclipper operates five sites in Leighton Buzzard, Houghton Regis, Dunstable and Burton-Upon-Trent. We offer a competitive salary, excellent employee benefits and continuously invest in our workforce.
**Job summary**
- To lead and manage all contracts to achieve the required daily workload
- To be the key customer liaison, admin and escalation point for all contracts/customers
- To understand, orchestrate and manage all areas of the operation (goods in, goods out, warehouse layout, admin)
- Ensure compliance to all legislation for Health & Safety and company housekeeping standards
**Major duties and responsibilities**
- Key contact for customer support and queries
- Ensures that resource levels are effectively planned and achieved against forecasted volume demands
- Identify and support continuous improvement opportunities
- Lead, motivate, train, and develop the operational team and ensure full utilisation of resources is achieved
- Support all actions identified to reduce damages & drive down cost
- Clearly advise all team members of performance requirements
- Full compliance with H&S and other legislative obligations
- Ensure maintenance of housekeeping standards
- Any other duties considered necessary to fulfil the role
**Profile**
- A proven history of working with customer constraints, meeting deadlines and managing operational needs
- Experienced customer service and problem solving skills
- Excellent attention to detail
- Committed and dedicated to the role and providing the best possible service for the customer
- Experience in leading and managing a workload to deliver results in a demanding warehouse environment
- A positive ‘can do’ attitude and flexible in their approach to work
- A logical approach to problem solving
**Technical competencies**
- Strong computer literacy, including knowledge of WMS systems
- Ability to adapt and learn new IT software
**Behavioural competencies**
- Able to communicate via written and verbal communication to all levels
- Manage resources (time, money, people) efficiently
- Solves tough business problems and makes good, timely decisions
- Sets clear team responsibilities and fosters team ownership of results
- Drives self and team to exceed goals
- Shares information frequently and systematically to support people and business results
- Strong ability to implement changes as well as lead others to have a positive response to change
- Encourages innovation and progressive ways in the workplace
- Actively seeks new knowledge and skills
**Additional benefits information**
- _25 days holiday + long service award of 1 day per completed year after 3 years service up to a maximum of 28 days + bank holidays_
- _4% EE and ER pension contributions_
**NO AGENCIES PLEASE**
**Job Types**: Full-time, Permanent
**Salary**: £32,094.40 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Schedule:
- Day shift
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: MCL Site Supervisor
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