Senior QA Tester

5 days ago


Manchester, United Kingdom Department for Work and Pensions Full time

**Reference number**:
182840

**Salary**:
£35,310 - £40,666

**Grade**:
Senior Executive Officer

**Contract type**:
Permanent

**Business area**:
DWP - Digital

**Type of role**:
Digital

**Working pattern**:
Flexible working, Full-time, Job share, Part-time

**Number of posts**:
1

Location

This role will be based in Blackpool or Manchester. Please find further information on the Corporate hub locations here.

About the job

**Summary**:
Technology Services provide the foundations upon which digital services for DWP are developed and operate. Our purpose is to deliver secure, effective and cost-efficient digital infrastructure services and to run live IT operations that support DWP business objectives. We do this by putting users and quality of service at the heart of what we do.

Our team is made up of 1,500 colleagues working collaboratively across 10 portfolio-led teams in a fast-moving environment. Our teams deliver an end-to-end suite of digital products and services that support DWP colleagues and citizens in an ever-evolving technology landscape. Our work is focused around the following 6 themes:
1. Delivering a digital workplace that improves the way we work. We provide the products and services to make our users' jobs easier, encourage greater collaboration and support flexibility in working patterns, locations and on devices of their choice - helping to drive forward DWP’s digital transformation.

2. Delivering high-quality and resilient IT services and support. We are embedding a Full Stack Service Model to integrate our IT operations and ensure our services meet existing and future network demand.

3. Building a world-class performance-focused user experience control centre. We have created an end-to-end, data-driven performance environment to measure our systems and ensure we keep the department functioning.

4. Exploiting and enhancing hybrid cloud services. We provide hybrid cloud services that balance on-premise and public cloud to offer true platform independence and optimum price performance.

5. Protecting and securing our services. We ensure our IT systems remain secure and available, resilient to natural and human-caused disaster - ensuring citizens always have access to our key services.

6. Developing our people, capability and skills. We have created a sustainable service by developing our people, bringing key skills in-house to DWP, giving our teams professional pathways to develop and opportunities to progress within Technology Services.

As we continue our journey to service excellence we have identified a number of opportunities to join our Technology Services team.

**Job description**:
Do you want to work for a team that engages with a large number of different projects, product teams and technical colleagues?

We're looking for a driven and passionate QA Tester who can support digital capability, and lead on test assurance across multiple systems.

You need to have a good working knowledge of different tools and testing techniques, support other testers, and be a good communicator to people who speak QA and those that don't.
- As a Senior QA Tester, you will provide direction and team leadership to a number of Testers along with providing oversight to the projects they work on and solutions they test.
- You will own the overall Test Process within your project along with setting the strategies for products and the wider community.
- You will contribute to the Test principles, that will help ensure the systems are fit for purpose. As an experienced skilled practitioner and role model in testing quality, you will be responsible for ensuring best practices are adhered to across the department and guide teams on how to deliver a quality product.
- You will design strategies, approaches and plan the testing required for projects. With a focus on stability, availability, and quality, you will be accountable for the product your teams produce.

**Responsibilities**:
The responsibilities are outlined in the job description above.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Changing and Improving
- Working Together
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- Test Analysis.
- Testing.
- Methods and


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