French Speaking Account Executive

1 week ago


Weybridge, United Kingdom March Recruitment Full time

French Speaking Accounts Executive
Location: Weybridge
Duration: Permanent

**Salary**: Competetive

Summary of a French Speaking Account Executive
You will act as the primary point of direct contact and communication with customers i.e. hospitals, physicians and pharmacists. Responsibility for servicing customer needs and providing information and education for the range of products to assigned customeraccounts. Ensure all enquiries are processed accurately following set systems and processes

Key Responsibilities of a French Speaking Account Executive
- Handling a range of customer accounts within a customer service environment, using knowledge and skills gained through training to handle the customer efficiently and effectively
- Process customer orders accurately for each enquiry through to completion to deliver the right drug, to the right patient, at the right time.
- Make recommendations on improvements and refinements
- Accurately record and capture all data collected during order processing
- Resolve customer enquiries with relevant Q&A and options, escalating when out of scope
- Ability to de-escalate calls in an effective manner
- Build long-term and ongoing external customer relationships through effective communication and interpersonal skills.
- Keep all records up to date and in relevant files including Oracle, Exchequer, AX or any other system (CRM or ERP)
- Promote the online facility and encourage customers to process own orders through the automated facility
- Ensure that complaints are escalated immediately and corrective actions are implemented promptly to ensure customer relationship is maintained
- Develop a good working knowledge of trends and developments in the Pharmaceutical industry

Key Competencies of a French Speaking Accounts Executive
- Fluent Language ability (both written and verbal) for assigned region(s). Applicants with language capability where not a native speaker must be able to converse to an excellent level across all mediums
- Educated to A level standard
- Demonstrable experience of working in a Customer service environment
- Customer Account management skills in a business-to-business environment with the ability to develop relationships with customers
- Inbound response handling
- Outbound calling capability
- Good working knowledge of all Microsoft Office packages (Word, Excel, PowerPoint etc.)

Danielle Godbold



  • Weybridge, United Kingdom Language Matters Full time

    A well-established international pharmaceutical company is now looking for a motivated French speaking Customer Contact Representative to join their multilingual Customer Service division in Weybridge. The role will require to work 2 days per week in theoffice and 3 days from home, therefore you will need to be a commutable distance from Weybridge. The role...

  • Account Executive

    1 week ago


    Weybridge, United Kingdom March Recruitment Full time

    Account Executive - Italian Speaking Location: Weybridge **Salary**: £26,000 plus 5% bonus Duration: Permanent Hours: Hybrid working, 2 days in the office 3 days at home Summary of an Account Executive Primary point of direct contact and communication with my clients customers i.e. hospitals, physicians and pharmacists. Responsibility for servicing...


  • Weybridge, United Kingdom March Recruitment Full time

    Czech/Slovak Speaking Accounts Executive Location: Weybridge Duration: Permanent **Salary**: Competetive Summary of a Czech/Slovak Speaking Account Executive You will act as the primary point of direct contact and communication with customers i.e. hospitals, physicians and pharmacists. Responsibility for servicing customer needs and providing information...


  • Weybridge, United Kingdom March Recruitment Full time

    **Customer Service Representative - French Speaking** **Location: Weybridge** **Salary: Competitive** **Duration: Permanent** **Hours: Monday to Friday - Hybrid working 2 days office based, 3 days WFH** **Summary of a Customer Service Representative** Primary point of direct contact and communication with our clients customers i.e. hospitals, physicians...


  • Weybridge, United Kingdom Language Matters Full time

    A well-established international pharmaceutical company is now looking for a talented Italian speaking Account executive to join their multilingual Customer Service division in Weybridge. The role will require to work 2 days per week in the office (Tuesdays& Thursdays), therefore you will need to be a commutable distance from Weybridge. The role will...

  • Account Executive

    2 days ago


    Weybridge, United Kingdom March Recruitment Full time

    Account Executive Location: Weybridge **Salary**: £26,000 plus 5% bonus Duration: Permanent Hours: Hybrid working, 2 days in the office 3 days at home Summary of an Account Executive Primary point of direct contact and communication with my clients customers i.e. hospitals, physicians and pharmacists. Responsibility for servicing customer needs and...


  • Weybridge, United Kingdom Language Matters Full time

    A well-established international pharmaceutical company is now looking for a talented Italian speaking Credit Controller to join their credit control division in Weybridge. The role will require to work 2 days per week in the office (Tuesdays & Thursdays),therefore you will need to be a commutable distance from Weybridge. You would be responsible for sales...


  • Weybridge, United Kingdom March Recruitment Full time

    **Italian Speaking Credit Controller** **Location: Weybridge** **Salary: £26-28,000 per annum + 5% bonus** **Hours: Monday - Friday (hybrid working 2 days in the office)** **Summary of an Italian Speaking Credit Controller** Maximise international cash flow in addition to proactively minimising and managing risks to limit credit exposure **Key...


  • Weybridge, United Kingdom Clinigen Full time

    Key Responsibilities: Delivering class-leading responses to a range of global customers through: • Respond to inbound emails and faxes consistently meeting and maintaining the department KPIs ensuring that response times for customer does not fall outside of SLA • Follow company guidelines whilst thinking quickly and outside the box to offer solutions to...


  • Weybridge, Surrey, United Kingdom Heartwood Inns Full time

    Job Title: Executive Chef AssistantSalary: Up to £14.25* per hour (OTE based on a 48-hour working week)About the Role:We're looking for passionate individuals to join our fantastic kitchen team as an Executive Chef Assistant. Our award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serves great fresh,...


  • Weybridge, United Kingdom Clinigen Full time

    Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world. We are currently 1,100 people headquartered in the UK with...


  • Weybridge, Surrey, United Kingdom BMS Performance Full time

    About the RoleThis exciting opportunity has arisen for a Regional Account Executive to join BMS Performance's sales team. The role will involve developing and maintaining relationships with key decision makers in NHS and private sector hospitals across the South East region.As a highly motivated and results-driven individual, you will be responsible for...

  • Accountant

    2 days ago


    Weybridge, United Kingdom Robert Walters Full time

    Robert Walters are currently working in partnership with a leading organisation based in Weybridge to assist in recruiting for an Accountant to join them on a permanent basis. This is a newly created role within the organisation where, business partnering with the Payroll function, you will be responsible for reconciling and analysing the U.K business...


  • Weybridge, United Kingdom March Recruitment Full time

    **Customer Service Representative - German Speaking** **Location**:Weybridge **Salary**:Competitive **Duration**:Permanent **Hours**: Monday to Friday - Hybrid working 2 days office based, 3 days WFH **Summary of a Customer Service Representative** Primary point of direct contact and communication with our clients customers i.e. hospitals, physicians and...

  • Accounts Manager

    3 weeks ago


    Weybridge, United Kingdom Tpf Recruitment Full time

    TPF Recruitment Surreys leading accountancy practice recruitment agency are recruiting for an Accounts Manager to join a highly reputable and fantastic quality firm of chartered accountants based in the Weybridge area. You will be joining a fast growing and successful practice where you will work in a general practice capacity within the accounts team....


  • Weybridge, United Kingdom Heartwood Inns Full time

    RequirementsTo succeed in this role, you will need:A passion for cooking with fresh and seasonal ingredientsA willingness to learn classical French cooking techniquesExcellent attention to detail and ability to maintain high standardsFlexibility and ability to work effectively in a fast-paced environmentIf you are a motivated and talented individual looking...

  • Accounts Manager

    4 weeks ago


    Weybridge, United Kingdom TPF Recruitment Full time

    TPF Recruitment Surreys leading accountancy practice recruitment agency are recruiting for an Accounts Manager to join a highly reputable and fantastic quality firm of chartered accountants based in the Weybridge area. You will be joining a fast growing and successful practice where you will work in a general practice capacity within the accounts team. This...

  • Accounts Manager

    3 weeks ago


    Weybridge, United Kingdom TPF Recruitment Full time

    TPF Recruitment Surreys leading accountancy practice recruitment agency are recruiting for an Accounts Manager to join a highly reputable and fantastic quality firm of chartered accountants based in the Weybridge area. You will be joining a fast growing and successful practice where you will work in a general practice capacity within the accounts team....


  • Weybridge, United Kingdom Lg Electronics Uk Full time

    Life's Good at LG!At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun.Put simply, we offer the latest innovations to make "Life Good" – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED...

  • Marketing Executive

    2 days ago


    Weybridge, United Kingdom BMS Performance Ltd Full time

    BMS Performance Ltd We're recruiting for a **Marketing Executive** to join us in our **Weybridge** office (Hybrid working). We're offering: - A sociable and encouraging work culture and environment - Training, development and career development opportunities - £30k-£35k basic + up to 10% commission - **Flexible working (WFH 2 days a week)**: - Monthly...