Billing Specialist Ftc

6 months ago

Harrogate, United Kingdom Emprego UK Full time

**Job Details: Billing Specialist FTC**

Full details of the job.

Vacancy NameBilling Specialist FTC Vacancy NoVN372 Employment TypeFull-Time LocationHarrogate Type of VacancyFixed Term Contract Job Description (external use)
We are hiring a Billing Specialist to join our team on an initial 6 month fixed term contract.
- KEY RESPONSIBILITIES:

- Duties will include, but are not restricted to the following:

- Ensure accurate and timely billing on a regular basis taking part in the monthly Billing Run from reconciliations posting invoices to accounts.Carry out reporting as required by the business.Manage cancellations through the case process ensuring accurate information is supplied to customers & approvers whilst processing work orders accurately & timely.Assist where necessary with the development of processes in order to provide continual service improvement.Investigate and resolve customer billing/cancellation issues.Provide to the Sales Team in order to help with account retention and new business wins-Raise cease requests for contracts and services to be cancelled ensuring contractual obligations are met.Question Billing/Cancellations that look inaccurate/incomplete.Liaising with internal departments to ensure correct services are ceased.Provide administrative support to the Billing & Cancellations Team Leader.Adherence to Redcentric Solutions Limited ISO certification standards-Compliance with Redcentric's policies and procedures-Handling and protection of Redcentric information-Reporting of security events-Implementing appropriate policies and procedures
- Adherence to Redcentric Solutions Limited ISO09001 and ISO27001 certification standards:

- Compliance with Redcentric's policies and procedures-Handling and protection of Redcentric information-Reporting of security events-Implementing appropriate policies and procedures

PERSON SPECIFICATION
- Team player
- Excellent Excel knowledge
- Highly motivated, with a pro-active approach to their workload
- Able to work on their own initiative
- Intelligent and keen to learn new skills
- Attention to detail is key
- Confident personality
- Determined approach
- Results-focused
- Excellent communication and presentation skills

HOURS OF WORK
The Company's standard working hours are Monday to Thursday 9.00am until 5:30pm and Friday 9.00am until 3:30pm with one hour for lunch.

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