Veterinary Receptionist
2 weeks ago
Client care - Veterinary receptionist
**Hello Vet - New Veterinary group**
**Hackney (London Fields)**
Are you passionate about creating amazing client experiences that make a difference? Do you have a love of animals? Do you have the skills and experience of working in a client care team, If so, we have an exciting opportunity for you
**Who you are**
- Proven track record of delivering exceptional client experiences
- Kind to people and get a real kick out of making someone’s day
- Worked in a client care role with animals (veterinary practices, groomers, etc.)
- Love working within a team of client care colleagues and veterinary professionals
- Previous experience in front of house within an upscale hospitality environment
You will enjoy a varied role providing high quality client services in a brand new, bespoke, spacious and beautifully designed clinic. You will champion the provision of efficient, prompt, and friendly client service (via face-to-face, phone, digital and in writing).
We are recruiting for both full or part time roles
You will play a key part in creating a new type of veterinary practice, where technology is utilised to facilitate practice efficiency, effectiveness and ease of access for clients and patients.
You will be integral to the delivery of exceptional client experience in conjunction with our dynamic and experienced clinical team. You will work with the client care lead to continuously improve our end-to-end client experience. The work will involve a spread of shifts including weekends and has a virtual component that allows for remote work.
We’re so proud of our amazing team and the outstanding care we have planned for our new patients and clients, but it’s not just about taking care of the animals; it’s also about taking care of each other and maintaining a healthy work-life balance. We believe in fostering a supportive environment where everyone feels valued, respected, and encouraged to grow and flourish, and this is achieved by looking out for one another and celebrating each other's successes.
**We are offering very comprehensive salaries and packages, including**:
- £ 24,000-28,000 salary (per rota)
- Potential for equity within the business
- Opportunities for personal growth in the future
**Job Types**: Full-time, Part-time
**Salary**: £24,000.00-£28,000.00 per year
**Experience**:
- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: Hybrid remote in London
Application deadline: 18/04/2024
Reference ID: Client care / reception
Expected start date: 08/07/2024
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