Front of House Team Member

5 months ago

Cambridge, United Kingdom Nuffield Health Full time

HEAD OFFICE
Front of House Team Member (Bank)

Front Of House Team Member (Bank)
Nuffield Health Cambridge Fitness and Wellbeing Gym | Customer Services | Bank
£11.16 per hour

Bank Hours - Availability every week.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our Cambridge Fitness and Wellbeing Gym, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

**As a Receptionist, you will**:
Help people feel comfortable when they visit your department.

Use your empathy and customer service skills to build positive relationships.

Answer the phone, deal with enquiries and book appointments.

Welcome patients in person, directing them to the appropriate changing or waiting rooms.

Work closely with colleagues to ensure the department runs smoothly.

Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £15.00 a month.

Join Nuffield Health and create the future you want, today.

It starts with you.

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