Client Services Specialist

3 weeks ago

Darwen, United Kingdom The Ardonagh Group Full time

**Client Services Specialist - Darwen - ARD978514**

**Do you have officed based Customer Service or Administration experience?**

Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once you’re feeling confident and you’re training and probation period is complete, the role will become hybrid if you wish, where you’ll have the option to split your week with days in the office and from home.

We will make sure you get all the training and development you need to progress with us too, and you’ll be rewarded with all the great benefits of working with the UK's largest independent Insurance Brokers.

**What you’ll do as a Client Services Specialist**:
The role of Client Services Specialist is to provide exceptional client service and support for an assigned Consultant in the day to day running of their client portfolio. You will be the first point of contact for all client and Insurer queries and will use your initiative to provide support to both our clients and providers to keep them updated and provide a market leading customer experience. This includes proactively supporting policy renewals, new business and ensuring that we are compliant with processes and procedures, customer service standards, financial and Industry compliance regulations.

This role is so much more than being on the phone all day, you will gather of all relevant data for each client / customer’s scheme renewal and assist with preparing information for our Employee Benefits Consultants. You will also learn to carry out a whole host of activities to co-ordinate the administration of schemes including invoicing, accounts, client queries, claims, underwriting, rehabilitation support services & communication material.

**What are we looking for in our Client Services Specialists?**

You don’t need to have come from the Insurance sector though you will need to have previous officed-based experience in working with customers or clients either face to face or on the phone and you will love to provide a service that exceeds expectations, builds trusted relationships and retains loyalty, the rest is all about you as a person:

- Most important is your enthusiasm and motivation, do you bring your best self to work every day and have the confidence to give our clients and customers the best possible experience?
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit, find ways to improve how we do things and take care to avoid errors
- As mentioned, administration experience is required for this role as you will need to have strong Microsoft Office skills
- Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it is also just the right way to be.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group

**Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.**

LI-NW1

  • Client Service Specialist

    4 days ago

    Darwen, United Kingdom The Ardonagh Group Full time

    **Client Services Specialist - Hybrid in Darwen** Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once you’re feeling confident and you’re training and probation period is complete, the...

  • Client Service Specialist

    4 days ago

    Darwen, United Kingdom Ardonagh Advisory Full time

    Client Services Specialist - Hybrid in Darwen Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once you’re feeling confident and you’re training and probation period is complete, the...

  • Client Services Specialist

    1 month ago

    Darwen, United Kingdom The Ardonagh Group Full time

    **Client Services Specialist - North - ARDDG884566** Do you have Customer Service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday. Initially, you would work...

  • Client Services Specialist

    1 month ago

    Darwen, United Kingdom The Ardonagh Group Full time

    **Client Services Specialist - Darwen - ARD912205** Do you have Customer Service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday. Initially, you would work from...

  • Customer Service Specialist

    5 days ago

    Darwen, United Kingdom The Senator Group Full time

    **Customer Service Specialist** Based **Darwen, **Lancashire Negotiable Salary + Company Benefits Part of the successful **Senator **Group, **TEAL Furniture Limited** is a design led manufacturer providing innovative furniture solutions including seating, ward furniture and specialist products for the NHS and healthcare sector. A UK manufacturer with a...

  • Client Services Team Leader

    15 hours ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    **Client Services Team Leader - Darwen - ARDGX844751** The role of the Client Services Team Leader is to manage and support a Client Services Team in providing exceptional servicing to a portfolio of clients. You will be the first point of contact for the team and will be expected to have the skills and knowledge to understand and resolve any issues that...

  • Client Services Team Manager

    15 hours ago

    Darwen, United Kingdom Alexander Lloyd Full time

    About the Role & Company:nAt Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted.Skills & Experience Required:n2 years with managing a team of a least 5+ by identifying training opportunities, setting KPI's...

  • Client Services Team Manager

    4 weeks ago

    Darwen, United Kingdom Alexander Lloyd Full time

    About the Role & Company:At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. Skills & Experience Required:2 years with managing a team of a least 5+ by identifying training opportunities, setting KPI's...

  • Client Services Team Manager

    4 weeks ago

    Darwen, United Kingdom Alexander Lloyd Full time

    About the Role & Company:At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. Skills & Experience Required:2 years with managing a team of a least 5+ by identifying training opportunities, setting KPI's...

  • Client Services Team Manager

    4 weeks ago

    Darwen, United Kingdom Alexander Lloyd Full time

    About the Role & Company:At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. Skills & Experience Required:2 years with managing a team of a least 5+ by identifying training opportunities, setting KPI's...

  • Client Services Team Manager

    4 weeks ago

    Darwen, United Kingdom Alexander Lloyd Full time

    About the Role & Company: At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. Skills & Experience Required: 2 years with managing a team of a least 5+ by identifying training opportunities, setting...

  • Client Services Team Manager

    9 hours ago

    Darwen, United Kingdom Alexander Lloyd Full time

    About the Role & Company:At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. Skills & Experience Required:2 years with managing a team of a least 5+ by identifying training opportunities, setting...

  • Client Services Team Manager

    3 weeks ago

    Darwen, United Kingdom Alexander Lloyd Full time

    Job DescriptionAbout the Role & Company:At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. Skills & Experience Required:2 years with managing a team of a least 5+ by identifying training opportunities,...

  • Client Services Team Manager

    22 hours ago

    Darwen, United Kingdom Alexander Lloyd Full time

    About the Role & Company:Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual...

  • Client Service Team Manager

    4 weeks ago

    Darwen, Lancashire, United Kingdom Alexander Lloyd Full time

    At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. 2 years with managing a team of a least 5+ by identifying training opportunities, setting KPI's and 121's ~ Based in/around Darwen as this role...

  • Client Service Team Manager

    4 weeks ago

    Darwen, Lancashire, United Kingdom Alexander Lloyd Full time

    At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. 2 years with managing a team of a least 5+ by identifying training opportunities, setting KPI's and 121's ~ Based in/around Darwen as this role...

  • Client Services Team Manager

    4 weeks ago

    Darwen, Lancashire, United Kingdom Alexander Lloyd Full time

    About the Role & Company: At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. Skills & Experience Required: 2 years with managing a team of a least 5+ by identifying training opportunities, setting...

  • Client Services Team Manager

    4 weeks ago

    Darwen, Lancashire, United Kingdom Alexander Lloyd Full time

    About the Role & Company: At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. Skills & Experience Required: 2 years with managing a team of a least 5+ by identifying training opportunities, setting...

  • Client Services Team Manager

    5 hours ago

    Darwen, UK, Lancashire, United Kingdom Alexander Lloyd Full time

    About the Role & Company:At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. Skills & Experience Required:2 years with managing a team of a least 5+ by identifying training opportunities, setting...

  • Client Services Team Manager

    2 weeks ago

    Darwen, Lancashire, United Kingdom Alexander Lloyd Full time

    Job Description About the Role & Company: At Alexander Lloyd, we are partnered with an established employee benefits consultant who are looking for a Client Services Team Manager to join their Client Services Team, due to an individual being promoted. Skills & Experience Required: 2 years with managing a team of a least 5+ by identifying training...