Fund Raising Executive

**About Midlands Air Ambulance Charity (MAAC)**

MAAC is responsible for delivering a regional pre-hospital emergency service across the six counties of the central region. During the last 30 plus years, our service has undertaken approximately 69,000 missions, rapidly reaching and treating the most critically unwell and injured patients.

Our retail team are a vital part of the MAAC Group which includes a growing network of charity shops delivering in-store and online sales activity. The team help to promote the organisation’s lifesaving charitable cause, by selling second-hand goods as part of our collective effort to raise the vital funds needed for our £13m service, which includes three helicopters and a fleet of critical care cars.

**About the Role**

Our community fundraisers are the leading force within the region they serve, we are currently looking for an incredible community fundraiser to cover our Herefordshire area.

As the local face of Midlands Air Ambulance in Herefordshire, the Fundraising Executive will raise agreed income by developing relationships with existing supporters, creating and building links with new supporters, and raising awareness of the cause within their defined area.

You will provide support to the Fundraising & Events Manager, working within the wider fundraising division. As a key member of the team, the Fundraising Executive will implement the fundraising strategy for Midlands Air Ambulance Charity, comprising of both in person and online community engagement methods, leading on activity within the Herefordshire region.

Your focus will be to ensure income growth from community sources and activity comprising of individuals, community groups, schools and small community businesses. As a longstanding charity which has recently celebrated 30 years of service, we have established networks in place. However, alongside this, the post holder will need to innovate and develop new ways of working in line with the ever-changing external environment (i.e., global/national trends and events), as well as in response to opportunities and challenges happening in the Herefordshireregion.

**What we are looking for**:
Our Fundraising Executives are the leading force within the region they serve. You will need to connect and engage with a diverse range of people and groups in Herefordshire.Making an impact every day you will:

- Work with the Fundraising & Events Manager to support the delivery of the fundraising strategy, developing regional plans to support growth and development, focusing on building strong and long-lasting relationships which will increase income and loyalty to the charity.
- Achieve agreed annual and longer-term targets, including progression along the pipeline and growing MAAC’s portfolio.
- Support the development of a robust prospect pipeline of opportunities, identifying and cultivating leads, re-engaging lapsed supporters and generating potential leads in collaboration with the Fundraising team.
- Inspire, develop and manage supporters to achieve agreed objectives by offering outstanding, tailored stewardship to build emotional loyalty and maximise value through cultivation.
- Ensure each supporter has a stewardship plan in place which best fits their motivations, utilising the cross-organisation portfolio of products and engagement opportunities to raise awareness of MAAC’s impact and relevance.
- Increase the capacity of our volunteer workforce by providing training in fundraising, creating a bespoke fundraising toolkit, and improving information-sharing between our volunteers.
- Keep abreast of the fundraising landscape generally and in the Herefordshireregion, spotting opportunities, emerging trends and aligning with MAAC’s objectives and priorities.
- Develop compelling proposals which reflect the needs and the impact of MAAC on communities.
- Play an active role linking with the wider fundraising team, to ensure join up around specific areas of fundraising focus.
- Manage donor records for the Herefordshire region on MAAC’s CRM system, ThankQ, to ensure records are up-to-date and use the CRM to produce regular reports to analyse/monitor progress.
- Assist in the delivery of our CPR/Bleed control training programme within the community.
- Give presentations, talks and pitches to a variety of audiences to increase awareness of MAAC and generate support for the charity.
- Provide support and guidance to those who wish to raise funds for MAAC including awareness on legislation, health and safety issues, and licensing regulations.

**Ideally you will have**:

- Experience of building and maintaining successful relationships with customers, clients or supporters
- Experience of working in a customer service role
- Experience of general office administration and support
- Experience of working to and achieving financial targets
- Experience of using a customer database, such as ThankQ or similar
- Experience of successfully working independently an