Customer Team Leader

6 months ago

Durham, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 33-34 Front Street, Leadgate, DH8 7SB- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends, to be discussed at interview.- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    6 months ago

    Durham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Durham Road, Bowburn, Durham, DH6 5AT- Pay: £12.10 per hour- Contract: 20 hours per week + regular overtime, 11 month temporary contract, part time- Working pattern: 3 or 4 varied shifts over 7 days including early mornings at 5:30am, afternoons, late evenings until 10pm and weekends, to be discussed at interview.- Full,...

  • Customer Team Leader

    6 months ago

    Durham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Broom Lane, Ushaw Moor, Durham, DH7 7LQ- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training...

  • Customer Team Leader

    6 months ago

    Durham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Old School Row, Shotton Colliery, DH6 2LW - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (from 6:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview - Full...

  • Customer Team Leader

    7 months ago

    Durham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Quilstile Road, Wheatley Hill, DH6 3RF - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, 12 month temporary contract, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    7 months ago

    Durham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Broom Lane, Ushaw Moor, Durham, DH7 7LQ - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...

  • TEAM | Team Leader

    2 weeks ago

    Stockton-on-Tees, County Durham, United Kingdom TEAM Full time €17

    A specialist case management and rehabilitation company are looking for a Team Leader to join its team in Stockton on Tees. The company are committed to the continuous learning and development of all its staff to enable them to realise their potential. Working with a supportive, friendly team with a shared commitment to company values you will receive...

  • TEAM | Team Leader

    1 week ago

    Stockton-on-Tees, County Durham, United Kingdom TEAM Full time

    Job Description A specialist case management and rehabilitation company are looking for a Team Leader to join its team in Stockton on Tees. The company are committed to the continuous learning and development of all its staff to enable them to realise their potential. Working with a supportive, friendly team with a shared commitment to company values you...

  • Team Leader

    1 week ago

    Stockton-on-Tees, County Durham, United Kingdom TEAM Full time

    A specialist case management and rehabilitation company are looking for a Team Leader to join its team in Stockton on Tees. The company are committed to the continuous learning and development of all its staff to enable them to realise their potential.

  • Team Leader

    2 weeks ago

    Stockton-on-Tees, County Durham, United Kingdom TEAM Full time €17

    A specialist case management and rehabilitation company are looking for a Team Leader to join its team in Stockton on Tees. The company are committed to the continuous learning and development of all its staff to enable them to realise their potential. Access to wellbeing resources through our Employee Assistance Programme. Free parking and hot...

  • Team Leader

    6 months ago

    Durham, United Kingdom Cooplands Bakery Full time

    **Role**: Cooplands Team Leader **Location**: Durham, DH1 3AQ **Hours**: Part-Time/20 Hours Available/ Permanent **Hourly Rate**: £12.25 **Company**: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders are...

  • Team Leader

    6 months ago

    Durham, United Kingdom Cooplands Bakery Full time

    **Role**: Cooplands Team Leader **Location**: Durham, DH1 3AQ **Hours**: Part-Time 16 Hours Available/ Permanent **Hourly Rate**: £11.15 per hour **Company**: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders...

  • Team Leader

    7 months ago

    Durham, United Kingdom EG Group Full time

    **Role**:Cooplands** **Team Leader **Location**:Durham, DH1 3AQ **Hours**:Part-Time 16 Hours Available/ Permanent **Hourly Rate**:£11.15 per hour **Company**: Cooplands Bakery **What will my role look like?** We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team...

  • Team Leader

    7 months ago

    Durham, United Kingdom EG Group Full time

    **Role**:Cooplands** **Team Leader **Location**:Carrville, DH1 2AA **Hours**:Part-Time/16 - Hours Available/ Permanent **Hourly Rate**:£11.15 per hour **Company**: Cooplands Bakery **What will my role look like?** We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail...

  • Team Leader

    7 months ago

    Durham, United Kingdom Cooplands Bakery Full time

    **Role**: Cooplands Team Leader **Location**: Carrville, DH1 2AA **Hours**: Part-Time/16 - Hours Available/ Permanent **Hourly Rate**: £11.15 per hour **Company**: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team...

  • Team Leader

    1 month ago

    Durham, United Kingdom EG Group Full time

    Job description:Role: Cooplands Team Leader  Location: Durham, DH6 1HBHours: Part-Time/  16 Hours Available/ PermanentHourly Rate: £12.25Company: Cooplands Bakery   What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders are...

  • Team Leader

    7 months ago

    Durham, United Kingdom Card Factory Full time

    Job Introduction **Location: Durham Market Place** **Contracted Hours Available: 16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Team Leader

    6 months ago

    Durham, United Kingdom Card Factory Full time

    Job Introduction **Location: Durham City - 21 Market Place DH1 3NJ** **Contracted Hours Available: 8 + Overtime potential** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer...

  • Team Leader

    4 weeks ago

    Durham, United Kingdom Cooplands Full time

    Role: Cooplands Team Leader Location: Durham, DH6 1HB Hours: Part-Time/ 16 Hours Available/ Permanent Hourly Rate: £12.25 Company : Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team...

  • Team Leader

    4 weeks ago

    Durham, United Kingdom Cooplands Full time

    Role: CooplandsTeam Leader Location: Durham, DH6 1HBHours: Part-Time/ 16 Hours Available/ Permanent Hourly Rate: £12.25Company: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders are responsible for managing the...

  • Team Leader

    1 month ago

    Durham, United Kingdom Cooplands Full time

    Role: CooplandsTeam Leader Location: Durham, DH6 1HBHours: Part-Time/ 16 Hours Available/ Permanent Hourly Rate: £12.25Company: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders are responsible for managing the...