Associate Healthcare Practitioner, Band 4

4 weeks ago

Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

We are looking for an enthusiastic person to join our team as an Associate Healthcare Practitioner, to assist/deputise for the departments management team in providing a quality service in a busy laboratory. The Pre Analytical Area is the central hub over two sites for all samples arriving into Pathology, making it the first point of contact and an important part of the patient pathway.

The post holder will help organise training, mentoring and induction of new staff. Conduct IPR’s, use e-roster to update annual leave, sick leave and overtime. Undertake audits and fully embrace the quality management system including error logs. Demonstrate team leadership, supporting and developing colleagues. Deputising for the Band 6 and Band 7 management team. Liaise with other Pathology departments to deliver continual improvement and a high standard of quality.

As part of the departments commitment to provide support to the whole team, the post holder will be expected to work late shifts on a rotation basis until 21:00.

Post holder will be expected to work across GRH and CGH sites.

Post holder is expected to have appropriate MLA experience or equivalent and/or hold level 3 NVQ in clinical laboratory support or IBMS certificate of achievement level 1 or 2.

The post holder will be able to show an excellent knowledge of laboratory tests and a working knowledge of TCLE.

In addition, to the contracted hours, the post holder will be required to take part in a weekend and Bank Holiday rota and may be required to change working hours as required by service need and demand.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

This department provides a start to a journey for all pathology specimens and is an important integral cog especially for blood sciences and microbiology. We are a busy friendly team working in a fluid environment across two sites. The days go quickly and there is always something to do Being part of team leadership you will be able to help provide a well-trained and quality service to Gloucestershire Hospitals Foundation NHS trust and to the Gloucestershire community as a whole.

Management
- To undertake management of issues relating to MLA’s who work in the PAN Area (Gloucester and Cheltenham) to ensure the department operates in an efficient, fair and effective way.
- Workforce planning - signing off annual leave requests on e-roster with regard for the minimum staffing numbers required to provide an adequate service. Recording sick leave on e-roster.
- To ensure annual leave, sick leave and overtime etc. for PAN staff are managed on a day to day basis.
- To foster good cross county communications in order to create an efficient well motivated and integrated group of staff.
- To review the work flow through PAN areas optimising all resources to ensure an accurate timely service.
- Investigate errors and report, including the DATIXWEB reporting system.
- Ensure the Andrology room is tidy and prepared in advance of the next patient. This requires empathy and sensitivity to the patients’ needs.
- Ensure requirements to maintain health and safety standards are ongoing.
- To be trained and competent at performing audits, be able to review their findings, log non-conformances on Q Pulse and act and investigate on any non-conformances.
- Record and investigate error’s on Q Pulse.
- Ensure all staff are appropriately trained and follow health and safety rules within all work areas.

Human Resources Role
- To be the first level supervisor to Medical Laboratory Assistants staff, allocating duties, creating week day and weekend rota’s.
- To act as a mentor for new staff members.
- Participate in and perform staff appraisals, assist in setting objectives and personal development plans.
- To assist Pre-Analytical Area Manager/Deputy in the design, delivery and evaluation of training and re-training of staff in the PAN area, to ensure a high quality of work (to include BMS and trainees from other departments as appropriate). Act as a signatory for competency documentation.
- Undertake back to work sick leave interviews.

Technical Role
- To receive and unpack a range of samples types.
- To check that the correct sample type has been received, correct sample labelling and suitability for diagnostic investigations, in accordance with Pathology laboratory policies and standard operating procedures (SOP); to take appropriate action for non-compliances.
- To recognise, prioritise and fast-track urgen

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