Property Inspector

2 weeks ago


Birmingham, United Kingdom Sustain (UK) Ltd Full time

**RESPONSIBILITIES**:
**PROPERTY INSPECTOR**

**Communication & Relationship Skills**

**Provide and receive sensitive information**:
Liaise with Home Providers and process queries relating to property standards and relevant improvement works required.

Liaise with Tenants as required.

To become familiar with Property locations city wide and build rapport with Home Providers / their key staff

**Knowledge, Training & Experience**

**Range of work procedures and practices**:
To become familiar with relevant Health and Safety Legislation and Sustain’s Policies and Procedures.

**Analytical Skills**:
Update the Property Co-ordinator on the outcome of Property Inspections undertaken, raise points of concern identified and highlight where further intervention may be required.

**Organisational Skills**:
**Arrange and conduct Property Inspections and Follow-up Inspections**

**Data entry and text processing**:
**Conduct **Property Inspections and Follow-up Inspections**

Liaise with Property Co-Ordinator and Home Providers to arrange Announced Property Inspections.

Liaise with Property Co-Ordinator to arrange Unannounced Property Inspections.

Log ALL inspections undertaken on database.

Produce and Issue **Action Plans** to Home Providers in a timely manner, detailing all works to be completed.

Organize post-Inspection follow-up visits with Home Providers to evaluate that works have been completed within the required timescale.

Log ALL Inspection / Action Plan results on database.

**Data entry and text processing**:
Update software system and maintain accurate and concise records.

**Complaint Processing and Resolution**

**Respond to Tenant Complaints**

Visit / liaise with individual Tenants regarding complaints received. As appropriate conduct Property Inspections and / or arrange Support Inspections to facilitate effective resolution of complaints received

**General**

Deliver and collect Tenant / Stakeholder Questionnaires.

Issue Letters and Notices to Tenants at properties as required.

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£33,000.00 per year

Schedule:

- Monday to Friday



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