Sme Account Manager

3 days ago


Manchester, United Kingdom Diversity Travel Full time

We are a successful travel management company for the charity and academic communities and we’re proud and passionate about what we do.

We are currently looking for an SME Account Manager to provide a telephone-based strategic account management service to maximise client satisfaction and support long term client retention and growth. Primary responsibilities will include:

- Identify and qualify up-selling and potential new sales opportunities to increase growth and revenue by calling clients within an allocated spend in the UK and Europe
- Prioritise opportunities and time accordingly to achieve targets whilst managing customer expectations
- Work to a personal sales plan that drives activity levels and encourages growth and retention
- Work closely with the operations, finance and IT teams to ensure clients’ needs are met and exceeded
- Monitor competitor activity and travel industry changes which may impact Diversity Travel and its clients
- Maintain CRM information in line with the sales policy
- Prepare, analyse and deliver client management reports
- Present web demonstrations to customers
- Work across all Diversity Travel markets as required

**Skills Required**:

- Sales focused and ability to achieve targets
- The ability to develop and nurture strong working relationships internally and externally
- A demonstrable ability to offer exceptional support and present, negotiate and close renewal sales at the highest level
- Commercial acumen - particularly in sales analysis and forecasting
- A natural networker and relationship builder
- Highly organised & able to achieve results through effective planning
- Strong IT skills - particularly Excel, Word, PowerPoint and CRM systems
- Excellent communication skills with ability to influence at all levels

In return you’ll receive some fantastic benefits:

- Salary circa £25k - £28k (pending experience) plus performance related bonus (OTE £10k).
- 24.5 days holiday (plus bank holidays), rising to 25.5 days
- Opportunity for combination of office and home working
- Excellent opportunities for internal progression
- Pension
- Employee Assistance Program
- Life Assurance
- Season ticket loan
- Discounted staff travel
- Cycle to Work Scheme
- Central Manchester offices
- Team nights out
- Free fruit and refreshments

If you are interested in our SME Account Manager role and meet the requirements above, then please do get in touch. Our hours of work are 8.45am - 5.30pm, Monday to Friday. Our office is based in Manchester City Centre, and this role offers the opportunityfor a combination of office and home-working following probation period.

**Welcome to Diversity Travel** - We are a successful travel management company for the charity and academic communities. We’re proud and passionate about what we do in helping our clients understand and save money on their travel and accommodation.We invite you to visit our company LinkedIn page to learn more about us and what we do.

**We’re proud and passionate about what we do.**

**We embrace diversity and treat everyone with respect and trust.**

**We always look to improve our products, services and ourselves.**

**We keep the customer at the heart of everything we do.


  • SME Account Manager

    3 days ago


    Manchester, United Kingdom Uniting People Full time

    Our TeamWe are a dynamic and driven team at Uniting People, passionate about delivering exceptional customer service and achieving excellence in all we do.We are seeking an experienced SME Account Manager to join our team and contribute to our continued success. The successful candidate will have a minimum of 2 years' experience working within SME/Commercial...

  • SME Portfolio Manager

    3 weeks ago


    Manchester, United Kingdom CV-Library Full time

    Portfolio Management Opportunity:We are looking for an experienced Equity Partner to manage a full SME portfolio, taking on an existing client base from a retiring Partner.About the Job:You will work closely with clients to understand their needs and provide tailored accountancy and tax services.Responsibilities:Manage a full SME portfolio of clientsOffer a...


  • Manchester, United Kingdom Lucas Mclean Recruitment Limited Full time

    Semi-Senior Accountant opportunity offering long-term career progression, competitive salary and benefits and exposure to a wide range of SME and mid-market corporate clients. **THE COMPANY** This growing Chartered Accountancy & Advisory practice has a strong presence in the Northwest region and continues to expand its regional and national footprint. The...

  • SME Account Handler

    3 months ago


    Manchester, United Kingdom CV-Library Full time

    We are currently recruiting for an experienced SME account handler to work within an established team for an independent broker in Manchester centre. You will be they key contact to clients to ensure the highest level of service in supporting with their insurance needs: * Liaising with clients and insurers by telephone and email * Ensuring that...

  • SME Account Handler

    3 weeks ago


    Manchester, United Kingdom Heat Recruitment Ltd Full time

    We are recruiting for an experienced SME Account Handler to join an established team working in Manchester.You will be responsible for servicing an existing book of commercial business.Ideally you will have 12 months experience working in a similar role and be keen to progress and build on your skills.If you have worked on the Acturis system, this would also...

  • SME Account Handler

    1 month ago


    Manchester, United Kingdom Heat Recruitment Ltd Full time

    We are recruiting for an experienced SME Account Handler to join an established team working in Manchester. You will be responsible for servicing an existing book of commercial business. Ideally you will have 12 months experience working in a similar role and be keen to progress and build on your skills. If you have worked on the Acturis system, this...

  • SME Account Handler

    3 months ago


    Manchester, United Kingdom CV-Library Full time

    We are recruiting for an experienced SME Account Handler to join an established team working in Manchester. You will be responsible for servicing an existing book of commercial business. Ideally you will have 12 months experience working in a similar role and be keen to progress and build on your skills. If you have worked on the Acturis system, this...

  • Sme Account Handler

    2 days ago


    Manchester, United Kingdom NJR Recruitment Full time

    Are you an Account Handler with commercial experience seeking the opportunity to further your career, working for a highly reputable broker? If so, we are delighted to bring this brilliant new opportunity to market for you. THE ROLE: Working as Account Handler, you will be joining our client's close-knit Commercial SME team being responsible for assisting...

  • SME Finance Manager

    3 weeks ago


    Greater Manchester, United Kingdom Medlock Partners Ltd Full time

    SME Finance Manager Job DescriptionMedlock Partners Ltd are delighted to be exclusively partnering our client, a successful family-owned SME business based in the South Manchester area as they look to appoint an experienced Company Accountant, following a recent retirement.Key Requirements:Qualified or Qualified By Experience (ACA, ACCA, CIMA, or equivalent)...

  • Sme Account Handler

    7 days ago


    Manchester, United Kingdom Lawes Group Full time

    Location: Manchester Package: £25,000 - £30,000 Industry: Commercial Insurance, Broking, SME Insurance, Commercial Insurance Type: Permanent x2 A strong year of growth has created the opportunity for twi account handlers to join one of Manchester’s most successful insurance broking firms in a client service capacity. The Company This business is a...


  • Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    **A Financial Controller job, broad finance role for this SME, manufacturing and retail business in Manchester.** **Your new company** This SME retail business has a diversified portfolio of products and services, with a customer base spanning local SMEs to other multinational conglomerates. With an appetite to keep on growing they are well positioned in...


  • Manchester, United Kingdom Stride Resource Management Ltd Full time

    Job Summary: We are seeking an experienced SME and Commercial Insurance Specialist to join our team at Stride Resource Management Ltd. As a key member of our commercial insurance team, you will be responsible for managing SME and commercial insurance accounts, developing client relationships, and driving business growth.Your Key Responsibilities:Develop and...


  • Manchester, United Kingdom Medlock Partners Ltd Full time

    Medlock Partners Ltd, a successful family-owned SME business based in the South Manchester area, is seeking an experienced Company Accountant to join their team. This exciting opportunity will play a key role in maintaining financial control and supporting the management team with financial analysis.About the RoleThe ideal candidate will have a strong...

  • Management Accountant

    7 months ago


    Manchester, United Kingdom Simpson Judge Ltd Full time

    Management Accountant Salary : £35k-£40k DoE Location : Manchester Centre Simpson Judge is proud to be working with a SME fashion business based in Manchester. This is a permanent opportunity to work with a relaxed, collaborative environment whilst working with well known brands. This is perfect for a individual looking for progression. Benefits: -...


  • Manchester, United Kingdom Pontoon Full time

    SME Retention Marketing Manager 12 Month FTC Manchester Remote - In office 1-2 days a month We are happy to be recruiting for one of our high-profile banking clients based in Manchester. They are currently looking for an SME Retention Marketing Manager to join them for a 12 month FTC. Purpose of the role: Lead the development, planning and delivery of the...


  • Manchester, United Kingdom Simpson Judge Ltd Full time

    Management Accountant Location - Manchester city centre Salary - £40,000-45,000 Simpson Judge are working with a fast-growing property business with offices based in Manchester city centre, who have an opportunity for a Management Accountant, in a broad role reporting to the Group Financial Controller. Responsibilities include: - Production of management...


  • Manchester, United Kingdom Axon Moore Group Ltd Full time

    Management Accountant | Manchester | ACA, ACCA or CIMA Qualified | PE Backed SME Job Overview: Axon Moore are currently working on behalf of a PE backed organisation who are looking to add a Management Accountant into their team. This is an excellent opportunity for someone to work directly with a Finance Director, in a PE setting, with a clear...


  • Manchester, United Kingdom Stride Resource Management Ltd Full time

    At Stride Resource Management Ltd, we are seeking a highly skilled Commercial Insurance Account Manager to join our team. This exciting role offers the opportunity to work with SME and Commercial insurance accounts, handling renewals and mid-term adjustments (MTAs) across all lines of Commercial insurance.The ideal candidate will have strong experience in an...


  • Manchester, United Kingdom Hays Senior Finance Full time

    Your new opportunity awaits at Hays Senior Finance, a rapidly growing Financial Services Group.Job SummaryAn interim Financial Controller role has become available, reporting to the Financial Director and leading a small team of staff. This is an excellent opportunity to showcase your leadership skills and contribute to the company's growth.About the RoleYou...

  • Github Sme

    4 weeks ago


    Manchester, United Kingdom Enablis Full time

    Role: GitHub SME / Architect Location: Remote (Must be UK-Based) Duration: 6 months - Outside IR35 Why Apply?Are you a GitHub expert ready to share your knowledge and drive DevOps excellence?As a GitHub SME, you'll play a pivotal role for Enablis, to own the GitHub Enterprise subscription.GitHub SME Responsibilities Ownership of GitHub Enterprise.Expert...