Group Studio Operations Coordinator

3 weeks ago

London, United Kingdom Third Space - Group Exercise Full time

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us and we wouldn’t have it any other way. This is our space.

We are committed to ensuring outstanding quality and excellence in every area of our offering and making continuous improvements to our member experience; this is where we need you, a passionate, dedicated, and professional individual with an interest in health and fitness with your own flair of originality to join our central teal as the Group Studio Operations Coordinator.

This role reports into our Group Exercise Studio Manager and will support our Master Trainers and Group Exercise Managers with ensuring smooth administration of GEX timetables across all clubs, education schedule, cover management, payroll, administration, and regular updates to our platforms.

**Responsibilities include**:

- Supervising the day-to-day administration of the Group Exercise Timetable
- Working closely with self-employed and employed instructor team.
- Administering the payroll of all the Third Space instructors with the finance team
- Smooth administration of Master Trainers’ education - calendar management, scheduling and attending reporting
- Administer the general Third Space induction of new instructors
- Arrangement of pre-booked covers through internal communications app
- Supporting clubs with emergency last minute sickness cover
- Update the website and any related group exercise software in line with timetable changes.
- To undertake any other such duties as required by the Head of Group Exercise
- Help to create _“can do, will do, with pleasure”_ culture within all aspects of the service at Third Space.

This role would ideally suit somebody with extensive experience of working in an administrative role, though not necessary, experience within the fitness industry is beneficial and someone with experience of managing a team. You'll respond well to difficult situations and resolve people related issues with care. You will need to have experience of resource allocation and managing schedules, and some experience managing budgets.

This role is based on 32 hours per week, spread across 5 days between Monday-Sunday (weekends required)

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