Receptionist

3 weeks ago

Cheltenham, United Kingdom Core Services Full time

**Reference No**:681

**Hours**:15 hours per week - two full days of 9.00 am-5.00 pm (with half-hour unpaid lunch break) including Friday, plus either Monday or Thursday.

**Pay**:£10.90 per hour (£8,502 per year based on 15 hours per week)

**Benefits**:

- 25 days holiday, plus public holidays, 1 day extra per year, and the option to buy more* + Enhanced pension and sick pay + Death in service benefit + Free subscription to Benenden Cashback plan or Perkbox discounts + 45p Business Mileage**_

**Closing date**: 30th July 2023

**Interview date**: Wednesday 9th August 2023

**This isn’t just a receptionist role.**

**This is a CCP receptionist role.**

In the morning you could be welcoming the trustees to the monthly board meeting, in the afternoon you could be supporting our community pantry project and making a difference in the lives of people accessing our services.

This is an exciting time as we are currently renovating our head office building to improve the environment for our workforce and those we support.

We are an independent charity and our vision is of a caring, supportive and inclusive society.

Our purpose is to prevent the causes and reduce the effects of homelessness, family breakdown and exclusion.

You will be joining a team of our engine room staff (People Services) whilst supporting our frontline service in this essential receptionist/helpdesk role.

**Could this be you?**

Being part of a reception team covering Monday-Friday 9am -5pm your focus will be to:

- Oversee Head Office reception, ensuring a tidy, presentable and welcoming environment.
- Meet and greet visitors and people accessing CCP services.
- Co-ordinate Meeting Room diaries and ensuring Meeting Rooms are prepared for use.
- Support CCP Pantry Service by receiving and processing food donations, managing the flow of Pantry visitors through reception, signposting to external agencies if required.
- Process incoming and outgoing post.
- Answer and transfer incoming telephone calls.
- Ensure Health & Safety requirements are adhered to, including managing Visitors Book, Fire Alarm Tests, programme security fobs, allocation of keys.
- Maintain confidentiality and security on and behind the reception desk.
- Support with administration duties as required from services in the building.

**Why should you join Caring for Communities and People (CCP)?**
- **
Independent charity since 1989**, with 270+ staff and 80+ volunteers working together to prevent the causes and reduce the effects of homelessness, family breakdown and exclusion.
- Score highly on the **Indeed **Work Happiness Report and with **4.3 out of 5 star reviews** you can trust that you'll be joining a great organisation.
- ** Investors in People Gold accredited employer**, which means we are truly committed to making work better for you.
- You’ll receive **excellent training and support **to help you in your role.
- You’ll have the chance to **have your voice heard** through groups such as: Proud2Be, Green Impact, Health and Wellbeing, Health and Safety and our all-staff meetings.
- If you need support, our **in-house Workplace Welfare Manager** can help.

**Are your values aligned with ours?**

**SPIRIT **underlines what we look for in our staff:
**S**
**how** gratitude and appreciation of others

Demonstrate personal and professional
**P**
**ride**

**I**
**ntegrity** is everything

**R**
**eflect** and learn

Continuous
**I**
**mprovement**

**T**
**ake** your best self wherever you go
- _
CCP is committed to Safeguarding and protecting, children, young people and adults, adhering to safer recruitment practices with thorough pre-employment checks._
- _ CCP is committed to equality and diversity, and this means treating people fairly, and providing equal chances while respecting people’s differences, in both employment and the services it provides._
- _ CCP reserves the right to close this advert earlier than the closing date._
- Annual Leave entitlement will be pro-rata if you are Part-time. (If you work on a public holiday due to a rota pattern you will be given the time off in lieu). An extra 1-day leave is accrued for every full financial year completed (capped at 5). Purchasing extra holidays is capped at 5 per year._

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