Retail Bank Staff

6 months ago

Whittington, United Kingdom St Giles Hospice Full time

**Contract type**

0 hour - St Giles Shops

**Location**

Various

**Hours**

0 hour

**Annual salary**

£11.44 per hour

As Retail Bank Staff for St Giles Hospice you will support in providing cover to one or more stores, in the absence of the community shop management team. Cover is provided on a flexible and mutual agreeable basis. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.

You’ll understand why customer service is key and want to be part of a successful team. Ideally you’ll have had previous supervisory experience, be able to demonstrate leadership and have the ability to work with and motivate any volunteer team.

Reporting into the Community Shop Manager (CSM) and working closely with the Regional Manager you will aid in the efficient running of our stores in order that we deliver a positive financial contribution to the Hospice.

The estate includes 22 shops and e-commerce operation with a turnover of approx. £3million which supports the overall income generation strategy.

**Qualifications**

**Essential**
- Good standard of education in English and Maths

**Knowledge and experience**

**Essential**
- Previous retail/charity retail experience
- Genuine interest in charity retailing/fashion

**Values**
- Exhibits our hospice values and behaviours

**Skills**

**Essential**
- Good customer service skills
- Able to complete physically demanding work in the form of standing for long periods and moving stock

**Desirable**
- IT - Office365/Share point

**Personal Attributes**
- Good communicator
- Good interpersonal skills.
- Goodtime keeping & strong work ethic
- Conducts themselves’ in a professional manner.
- Good organisational skills
- Inclusive and diverse in their approach
- Ambassador for St Giles Hospice
- Empathetic
- Team Player
- Able to work under pressure
- Collaborative

**Other requirements**
- Eligibility to work in the UK
- Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

**Job Type**: Zero hours contract

Pay: £11.44 per hour

Expected hours: No more than 37.5 per week

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 369

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