Patient Co-ordinators

**About the Role**:
The Deben Health Group PCN are looking for two new members for our growing Patient Coordinator Team. This is varied role with lots of scope for development and would interest anyone with an administrative background looking for a new and challenging role within Primary Care.

You will act as an important tool to help coordinate the surgery’s patient case load and the work needed to fulfil the PCN's DES specific contracts. Patient Coordinators will be expected to support their linked surgery with tasks relevant to their role and the needs of the surgery.

**Key Responsibilities**
- To assist the doctors, clinical Pharmacists and other clinicians in the provision of a high quality service.
- Be the point of liaison for patients and interface with all health and social care professionals keeping everyone informed and updated.
- Organise MDT meetings
- Receive discharge summaries from Hospital and complete care calls
- Contacting secondary care to chase referrals
- Working closely with care homes and completing patient personalised support care plans

This job description is not exhaustive and may be adjusted from time to time.

**Training**

These include (but not limited to):

- Making Every Contact Count training
- Personalised Care Institute training platform
- Group consult training
- Personalised Care Support Plan for care coordinators
- Domestic Abuse Champion training
- E-Learning for healthcare
- Access to Future NHS Collaboration Platform

Travel between Rendlesham Surgery and Framfield House Surgery (Woodbridge) is expected.

If you have sound administrative or coordination experience and are looking to develop your career we would love to hear from you. The Patient Coordinator team are a positive, friendly and welcoming group of individuals.

**About Us**:
The Deben Health Group PCN is made up of four practices within Suffolk providing a positive patient experience for our joint population of approx. 40,000.

Our practices are based in:
Wickham Market Medical Centre (Wickham Market & Rendlesham)
The Peninsula Practice (Alderton, Aldeburgh, Orford)
Little St John’s Surgery (Woodbridge)
Framfield House Surgery (Woodbridge)

For an informal chat please call Sarah Lawrance (Team Lead) on 07930 256292

**Disclosure and Barring Service Check