Customer Service Advisor

6 months ago


Peterborough, United Kingdom The Lettings Hub Full time

**Customer Service Advisor (Moving Mentor)**

**Responsible to**: People & Performance Manager

**Location of work**: Home based working but training in Lynchwood Business Park, Peterborough. Training for first 3-5 days will be full time and in the Office.

**Hours**: Part - time (25 hours per week) 9.30am-2.30pm. All year not just term time.

**Salary**: Starting Salary is £13,560 + Bonus

Part-Time - 25 hours per week, Monday to Friday 9.30am - 2.30pm

Monthly bonus is payable for Customer Service Roles based on KPI’s being achieved.

Do you have a passion for delivering excellent Customer Service? Do you want to feel valued by your employer with progression, rewards, bonus, and recognition?

Would you enjoy being part of an innovative business, where your ideas count?

If so, this could be a great opportunity for you

We are looking for established and exceptional Call Handling employees to help expand our growing Tenant Support Team.

The role is predominantly inbound call based, where our successful applicants will be used to striving within a fast-paced environment and enjoy keeping busy.

To be considered you will be:

- able offer a first-class level of customer service consistently on every call, remaining confident, friendly, and polite always.
- used to working within a friendly, focussed, and helpful Team who strive for Customer Excellence.
- determined to achieve targets based on Quality and being Productive.

Additional Benefits available include:
Free On-Site parking

Free daily snacks

Free Tea and Coffee facilities

Counselling Advice

Birthday and Annual Anniversary early finishes

**This role is based in Peterborough, we will not look to support relocation or sponsorship for any applicants.**

**Job Types**: Part-time, Permanent

**Salary**: From £13,560.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Discounted or free food

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Peterborough, PE2 6LR: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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