Trainee Team Leader Apprentice

7 months ago


Brighton, United Kingdom Next Step Apprenticeships Full time

Are you aspiring to step into a leadership role or further develop your existing skills? Whether you're a newcomer or have prior experience, this opportunity is designed to propel you forward and provide the experience needed to transition into a managerial position. While prior experience is not a requirement, if you do have experience, this role will offer a platform to elevate your skills to the next level.

If you're ready to grow in a supportive and evolving workplace, this role could be your next step towards success.

**Responsibilities**

**Admin responsibilities**
- Using the stock management systems
- Pre-screening patients for eye tests
- General administration
- Updating relevant spreadsheets
- Filing relevant paperwork
- Ensuring the practise is welcoming and inviting for customers.
- Relevant operational and administrative tasks associated with the running of the store.

**Customer service responsibilities**
- Ability to create great relationships with customer by listening and understanding their needs.
- Help customer find the perfect products tailored to their needs and lifestyle.
- Order dispensing glasses and contact lenses.
- Providing aftersales support through repairs and adjustments
- Work together as part of a team.
- Support other colleagues within the store to develop knowledge.
- Stay updated on the latest product lines and promotions within the practice, so you can always offer customers the most relevant and current information.
- Supporting the Store Manager - to deliver the highest retailing standards.

**Desired Skills/Attribute**
- Good communicator
- Enjoys providing quality customer service
- Able to learn new computer skills.
- Ability to work under pressure in a busy environment.
- Empathetic
- Caring
- Good listener
- Patient
- Empathetic

**Desired qualifications**
- GCSE or equivalent English & Math grade 4 (C) or above

**Prospects**
- Potential opportunity to go into a permanent based role once you have completed your apprenticeship.
- To progress into a managerial role

**Job Title: Trainee Team Leader Apprentice**

**Apprenticeship: Team Leading Level 3**

**Contract: 18mths fixed term**

**Location: Brighton**

**Salary: £16,000 - £20,0000 per annum (depending on experience)**

**Full Time: 5 days across (Monday - Saturday), 9am - 5:30pm, 37.5 hrs per week.**

**For more information about this Administrator role please contact Frankie Denahy at Next Step Apprenticeships**

**Job Types**: Full-time, Apprenticeship

**Salary**: £16,000.00-£20,000.00 per year

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Application question(s):

- Do you aspire to be part of a management team, and potentially be a store manager, with training?
- What personal qualities can you bring to this role?

Work Location: In person



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