Receptionist

1 week ago


Mitcham, United Kingdom Figges Marsh Surgery Full time

The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and Staffing Levels: a. Maintain and monitor the practice appointment system b.

Process personal, telephone and e-requests for appointments c. Answer incoming phone calls, transferring calls or dealing with the callers' request appropriately d. signpost patients to the correct services e. Initiating contact with an responding to, requests from patients, team members and external agencies f.

clinically code date on EMIS Web g.Direct requests for information h. Manage all queries as necessary in an efficient manner i. Maintain a clean, tidy, effective working area at all times j. Support all clinical staff with general tasks as requested



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