Housekeeper

4 weeks ago

Falkirk, United Kingdom Ian Macleod Distillers Full time

**_**Applications against this specific vacancy are by invite only from IMD following our recent Rosebank Recruitment Events._**

**_If you have not been asked to register your details here but are interested in future opportunities with us, then we would politely request that you register your details in our speculative interest talent bank instead.**_**

**Housekeeper (Rosebank) - Application by IMD Invite Only**

Thank you for attending our recent Rosebank Recruitment Event.

For reference, the job profile has been included below.
- Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol._

**No Agency Contact**

JOB PROFILE

Job Title

Housekeeper (Rosebank)

Department

Brand Homes

Function

Sales and Brands

Direct Reports / Reporting Lines

Reports to: Housekeeping Supervisor (Rosebank)

Direct Reports: None

**ROLE SUMMARY**

Our Brand Home team are the public face of Rosebank and Ian Macleod Distillers (IMD), bringing our world class processes and spirits to life, communicating the essence of the brand in a way that fundamentally delights consumers, inspiring long-term brand devotion.

As Housekeeper, your role is to ensure the brand home is always presented to the highest standard and is a positive reflection of the brand. You will help to enhance the visitor experience by ensuring a high standard of tidiness and cleanliness, thereby helping visitors to feel safe, comfortable and at ease in our home.

**ROLE DESCRIPTION
**Responsibilities**

**Key Day to Day Activities
Operations
- Follow a daily cleaning & housekeeping task list, ensuring all customer facing and staff areas are presented perfectly ahead of opening. This includes reception, retail space, tasting rooms, offices, toilets etc.
- Record your work to ensure consistency across the site.
- Monitor usage of consumables to ensure tasks can be fulfilled to the proper standard.
- Comply with IMD Policies and administration requirements including Financial, HR, IT, Health and Safety and Data Protection requirements.
- Monitor waste disposal, reporting any misuse of waste bins to management.
- Be a keyholder, unlocking and accessing the site out with normal trading hours. Greet all visitors with a warm welcome, creating a great first impression.Internal Engagement
- Maintain good communication with the site duty manager, visits, retail and production teams.
- Conduct oneself in a manner which portrays the high standards of quality and professionalism associated with IMD.
- Be proficient in essential IMD IT communication systems.
- Provide support to other IMD departments and IMD events on occasion and as required.

**PERSON PROFILE
**Skills
**Essential**

**Desirable**
- Experience delivering exceptional housekeeping service.

**X**
- Experience of working in a 5 star/luxury visitor attraction, tourism or hospitality setting

**X**
- Strong communication and interpersonal skills

**X**
- Excellent time management and organisational abilities

**X**
- Teamwork; works well with colleagues to deliver outstanding results

**X**
- Detail orientated; a drive for ongoing improvement**X**
- Experienced user of Microsoft Office 365 and other IT software

**X**

**Professional Qualifications**

**Essential**

**Desirable**
- First Aid Trained

**X

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