Functional Consultant
2 days ago
**About us**
National Grid touches the lives of almost everyone in the UK, with an energy network that stretches across the Atlantic. We’re an international team, and our work underpins the lives of millions of people. Feet forwards, head up, and eyes bright, we’re working hard to create value for people today - and shape the future of energy tomorrow.
In the UK, we don’t generate or sell energy - we join the dots to get energy from A to B. From making a cup of tea in the morning, to keeping the lights on in hospitals, our electricity network puts power in the hands of people. Without it, the world as we know it would grind to a halt.
**Job Purpose**
Responsible for being a primary point of contact of internal stakeholder to discuss, evaluate and scope Salesforce solutions for given problems; operating within a wider product engineering team
**Key Accountabilities**:
- Build relationships with business partners and understand our internal customer’s challenges
- Be a proactive point of contact for all internal stakeholders
- Create of high-quality user stories which accurately reflect customer requirements
- Support one or more delivery teams
- Support the Salesforce Administrator team in assessing the impact of SFDC maintenance releases on the current implementation
- Conduct workshops to explore and identify stakeholder requirements
- Conduct declarative development tasks within the Salesforce platform
- Document, analyse and plan data migration tasks
- Assist Solution architects with project estimation and scoping
- Provide Salesforce training to internal stakeholders**Qualifications**:
- Track record of leading Salesforce workshops
- Salesforce certifications such as Salesforce Certified Administrator, Salesforce Service Cloud Consultant or Salesforce Sales Cloud Consultant
- Knowledge of Agile Development practices.
- Breadth and depth of knowledge of a range of engineering tools, practices and technologies
- Experience working with people outside of engineering or who are new to engineering approaches
- Stakeholder management covering colleagues, partners / vendors and project sponsors
- Expertise in engineering flexible and scalable solutions on a multi-tenant platform
- Experience estimating, planning and supplier management
- Experience forming teams and knowledge of team dynamics and how to support a team for high performance
- Experience working with offshore delivery teams
**More Information**
As well as a competitive base salary between £45,000 - £60,000, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
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