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Customer Service Advisor

4 months ago


Reading, United Kingdom Carbon60 Global Full time

CUSTOMER SERVICE ADVISORCarbon60 are looking to recruit a **Customer Service Advisor** to work for a large utilities company based in Reading on a temporary ongoing basis. **ROLE**: Customer Service Advisor **SALARY**:£13.40 p/h **JOB TYPE**: Ongoing contract for 3 months**LOCATION**: Reading**HOURS**: Full time, Mon to Fri.**WORKING PATTER**: Hybrid working - currently 2/3 days in the office and 2/3 days at homeTHE ROLE
- You will support the already customers ranging from both inbound or outbound telephony.
- You will check outbound/inbound customer letters.
- Data entry.
- Telephony experience is essential for this role. This is a placed role handling between 40 - 50 calls a day.

THE SUCCESSFUL CANDIDATE
- Must be comfortable handling high volume of calls daily.
- Possess excellent customer service skills.
- Knowledge of utilities is desirable, although training will be provided.
- Good IT Skills.
- Ability to stay calm under pressure.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.