Trade Counter Sales Assistant
7 months ago
TimberStore UK Ltd in Kingskerswell is seeking an additional team member for the role of Salesperson. While experience within the timber and builders’ merchant industry is useful, a can-do attitude and willingness to learn are essential requirements. If you’re passionate about serving customers, learning about timber products, and contributing to a growing team, this opportunity could be a great fit for you
- **About the Role**:
- **Customer Service**: As a trade counter salesperson, you’ll interact with customers face-to-face and over the phone. Your goal is to provide excellent service, assist with inquiries, and help customers find the right products.
- **Order Processing**: You’ll take orders from customers, handle payments (both card and cash), and ensure accurate processing of transactions.
- **Shop Maintenance**: Keeping the trade counter and shop clean, organized, and well-presented is part of your responsibilities.
- Picking stock and assisting in the loading of customers vehicle
- Checking stock deliveries & putting stock away
- Picking of stock for deliveries
- Delivering products to customers if required
- Performing any other duties as may be deemed necessary or as may be required.
- **Please note this role does require occasional heavy lifting.**
- Previous customer service and/or sales experience, ideally from a merchant background.
- Passionate about delivering excellent customer service in person and over the phone.
- Strong communication skills.
*
- **Working Hours**:
- Monday to Friday: 8:00 AM - 5:00 PM
- Alternate Saturday: 8:00 AM - 12:00 PM
- Bank Holidays: Closed
Pay: From £26,500.00 per year
**Benefits**:
- Employee discount
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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