IT Project Co-ordinator

**About us**
For us, the personal attributes of each of our employees are what makes us authentic in the marketplace. We look for people who can collaborate with peers but can also bring their own voice to the table. We want people who are dynamic in their approach and respectful of other people’s opinions. We are looking for someone who wants to be more than just a team member, but who wants to join a family of likeminded individuals.

**The role**
Purpose of the Role: As an IT Project Coordinator you will be asked to ensure that not only are projects and major changes delivered to a high level of quality but also done with a real focus on our internal customer’s needs and requirements.

**Key accountabilities**
- Reporting to New Technology Implementation Manager to coordinate and manage incoming complex IT projects and IT change demand.
- Responsible for tracking the implementation of IT change and complex projects including agreeing project / change owners, timescales, milestones, and coordinating technical resource in a fast paced environment.
- Responsible for ensuring the accurate capture of IT resource requirements to deliver all Complex Change and projects.
- Responsible for coordinating multiple complex IT change projects simultaneously.
- Create and maintain project documentation in line with the IT Governance framework including obtaining relevant project updates for technical review group meetings.
- Supporting the IT Project Manager to coordinate and implement Complex IT Change projects.
- Supporting the IT Service Desk in the management and action tracking of the IT Change Process and the management of key meetings such as the Change Advisory Board.
- Supporting the New Technology Implementation Manager and IT Project Manager in the facilitation and action tracking of the weekly Business Change Technical Review Group.

**Skills & experience**
- Prior experience in Project Coordinator or Change Management roles.
- Experience in coordinating the full lifecycle of Technology & Digital projects (from initiation to closure).
- A good understanding of the ITIL Change Management process.
- Good understanding of modern technology Platforms and Digital Applications.
- Comfortable in coordinating multi-faceted technical project teams, using appropriate levels of Governance and adhering to relevant IT Quality Gates.
- Competent use of core Project Management tools such as MS Project, MS Teams, Excel, PowerPoint, MS365, Smartsheet’s and Jira.
- Experience in coordinating projects in both Waterfall and Agile delivery methods and familiarity with Project Governance.
- Ability to work in a fast paced enviroment that involves coordinating multiple change projects simultaneously.
- Excellent communication and organisation skills (both written and verbal) with experience in working with all levels of a business.
- Experience of successfully managing projects in medium to large organisations.
- Individual who is interested in developing their skills and opportunities to be mentored.

**Other**
The role can be based in any location in the UK.

Job Reference: AZ02975