Customer Service Advisor
5 months ago
The role is a permanent, full-time position working remotely 48 hours per week on a ‘4 on / 4 off’ rota basis between 6pm - 6am. The salary for the role is £29,952 per annum. Please note that you are required to be at least 18 years of age to be considered for this role.
**About Us**:
We are Calisen. We own and manage essential energy infrastructure assets that offer smarter energy for all.
Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we’re creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values. Calisen is in an exciting and strong position where we are seeing growth and development in all areas of the business, and we now have an exciting opportunity to join us as a Customer Service Advisor working within our lively call centre as part of our smart metering exchange team.
**Key Responsibilities**:
- Receiving inbound calls from suppliers and customers regarding metering appointments, including those categorised as high risk, and advising customers & suppliers on the best course of action in an emergency or dangerous situation.
- Communicating directly with operatives and field managers to resolve emergency queries while booking all emergency and maintenance appointments on internal systems.
**What we are looking for**:
- Must be at least 18 years of age.
- Live within a commutable distance to Wigan to attend the office for any training & other ad-hoc occasions.
- Good level of general education (minimum GCSE level including English & Maths or equivalent).
- Excellent telephone manner with experience working in a fast-paced customer service environment, with previous customer service experience within a call/contact centre environment being advantageous.
- Previous experience of working night shifts would be beneficial but not an essential.
- Computer literate with the ability to operate Microsoft Office.
- Excellent communication and interpersonal skills, with the ability to work as part of a team and using own initiative on a night shift.
- Good organisational and administrational skills.
**Benefits**:
- Annual Salary review
- 30 Days holiday, incremental to 33 days with yearly service (inclusive of Bank holidays)
- Company sick pay
- Become a member of our HealthShield benefits programme giving you discounts on everyday shopping, as well as claiming money back on dentist, opticians, physio appointments plus much more
- 24/7 EAP Helpline
- Free on-site car parking, including free use of electric vehicle charging points
- Located close to the Town Centre for public transport links
- Hybrid working
- Development opportunities
- Calisen is proud to be a _**_Real Living Wage_** _paying employer. We believe in the inherent value of our colleagues, and it is our commitment to provide fair and competitive pay that reflects the real cost of living. We understand that when our team members are compensated fairly, it not only enhances their well-being but also contributes to a positive and thriving workplace._**Please note that all successful applicants will undergo relevant employment reference, background, financial and criminal record checks, appropriate for the role offered.
-
Customer Service Advisor
5 months ago
Wigan, United Kingdom Product Care Group Full time**Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Customer Engagement Advisor position could be the perfect role for you!** **Product Care** are specialists in delivery, inventory...
-
Customer Service Advisor
5 months ago
Wigan, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Customer Service Advisor** **On -Street Notice Processing/CCTV - Wigan - £23,795.20 per annum** - Do you have customer service experience?_ - Are you a good communicator?_ An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you thrive in a fast-paced...
-
Customer Service Delivery Advisor
5 months ago
Wigan, United Kingdom Product Care Group Full time**Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Delivery Experience Advisor position could be the perfect role for you!** **Product Care Group** are specialists in delivery,...
-
Customer Service Advisor
5 months ago
Wigan, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Customer Service Advisor - Based in Wigan** **Do you like working in a large diverse team? Are you happy to multi task and provide a service with a smile?** **Are you always looking to provide the best solution for the customer and take satisfaction from providing great customer service?** Full time (40 hours) £10.44 Per...
-
Customer Service Advisor
6 months ago
Wigan, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum** - Do you have customer service experience?_ - Are you a good communicator?_ An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you...
-
Customer Service Advisor
6 months ago
Wigan, United Kingdom NHS Professionals Full timeAbout The Role **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture truly...
-
Customer Service Advisor
5 months ago
Wigan, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Customer Service Advisor - Wigan - £21,673.60 per annum - Full-Time (40 hours per week)** - We are looking for a - **Customer Services Adviser **who will be the face of our business, - ** bringing outstanding customer service** - You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most...
-
Customer Service Advisor
6 months ago
Wigan, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Customer Service Advisor - WiganFull-Time (40 hours per week) - **£21,715.20** per annum** We are looking for a **Customer Services Adviser **who will be the face of our business,** bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of...
-
Customer Service Advisor
6 months ago
Wigan, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Customer Service advisor : Location - Wigan - Hours per week Salary: £**23,795.20** per annum.** We are looking for a **Customer Services Adviser **who will be the face of our business, **bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most...
-
Service Advisor
5 months ago
Wigan, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Wigan Vauxhall** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
5 months ago
Wigan, United Kingdom Performance Resourcing Midlands Full time**Service Advisor** Wigan, Greater Manchester Upto £32,000 OTE/annum DOE We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Wigan **area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **A Customer Service Star** who has the ability to work to deadlines and handle...
-
Sales And Customer Service Advisor
4 months ago
Wigan, United Kingdom Amplifon Full timeSales And Customer Service Advisor Wigan Hours: | Mon-Thur (am - pm). Salary: £, + Variable commission scheme A Career to Be Proud Of… We are looking for a Sales and Customer Service Advisor to join our high street branch in Wigan. You will be working on the reception desk managing the diary for the Audiologist, making calls to...
-
Customer Service Advisor
6 months ago
Wigan, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Customer Service Advisor - Wigan - £21,172 per annum - Full-Time (39 hours per week)** We are looking for a **Customer Services Adviser **who will be the face of our business, ** bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all,...
-
Customer Service Advisor
6 months ago
Wigan, United Kingdom Calisen Metering Full timeWe are Calisen. We own and manage essential energy infrastructure assets that offer smarter energy for all. Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we’re creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values. Calisen is in an...
-
Customer Service Advisor
5 months ago
Wigan, United Kingdom Apcoa Parking Full timeCustomer Service advisor : Location - Wigan - 3 days; 39 Hours per week - Salary: £23,028.27 per annum. Shift Pattern : Working 3 days out of 7 - Inclusive of weekends, 1-2 times per month. 3 x 12 hour shifts, have 3 days off and this will repeat. (Will not be 3 set days) Working hours between 8AM - 8PM ...
-
Senior Service Advisor
6 months ago
Wigan, United Kingdom Pendragon Full time**Senior Service Advisor** **Evans Halshaw Vauxhall Wigan** **Salary of £25,942 with £6,00 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...
-
Customer Service Advisor
5 months ago
Wigan, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Customer Service Advisor - WiganFull-Time (40 hours per week) - **£23,795.20** per annum** We are looking for a **Customer Services Adviser **who will be the face of our business,** bringing outstanding customer service** You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of...
-
Customer Advisor
5 months ago
Wigan, United Kingdom B&Q Full time**About the role** **Seasonal Customer Advisor** **Part time - 16 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Wigan 1207** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...
-
Customer Advisor
6 months ago
Wigan, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Wigan** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create...
-
Customer Experience Advisor
2 months ago
Wigan, Wigan, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Wigan, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information,...