Visitor Services Assistant
7 months ago
**About the role**
We're looking for a Visitor Services Assistant to work with our team at the House of Manannan You will play a key role in enhancing the visitor experience by providing excellent customer service and imparting information about Manx history to our visitors, ensuring they have an enjoyable and memorable experience from the moment they arrive to the moment they leave.
Motivated by achieving targets, you will actively promote ways to support Manx National Heritage and to effectively communicate our important work conserving, protecting and promoting the heritage of the nation. This is a varied role where you can make a real difference to our visitors’ experience and help promote what the Island’s heritage has to offer. Every day is different, you will get to meet people from all over the world and play a part in helping them to make connections with our heritage.
**A workplace that invests in you**
***A competitive salary that increases each 12 months until you reach the salary maximum.
***Annual leave starting from 21 days, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
***Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
***Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.
Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.
**Working for the Isle of Man Public Service**
We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.
We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.
**Things to note**
A basic police check is required for this post, which the Isle of Man Government will cover the cost of for you.
Please note a relocation package is not available for this role.
**Ready to apply?
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