Patient Advisor

4 weeks ago

Warrington, United Kingdom Penketh Health Centre Full time

As a patient advisor you will answer telephones promptly, including any ringing unmanned telephone and direct the patient in accessing the appropriate service or healthcare professional. This is to be done in a courteous, efficient and affective way.

You will act as a focal point of communication between patients, Doctors and other members of the Primary care team. Provide support to the entire practice team. Deal with all general enquiries, politely explaining procedures.

Action prescription queries and repeat prescription requests, ensuring that they are ready for collection by the patient within 48 hours.

Ensure practice confidentiality, data protection, security, information governance policies as well as practice protocol and training are strictly adhered to at all times.

**Salary**: £10.68 per hour

Schedule:

- Monday to Friday

Work Location: In person

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