Credit Controller L5

5 months ago


Belfast, United Kingdom Diageo Full time

**ROLE PROFILE**

**Job Title**: Island of Ireland Senior Credit Executive

**Level**: 5 Reports To: Credit Manager

**Context/Scope**:This role sits within the Sell to Cash team, reporting through the Island of Ireland (IOI) Credit Manager. The role supports all channels in ROI and NI. The Credit team strives to provide world class credit & debt management and are key part in our trading relationship with our customers in IOI.

**Location**: Belfast

**Dimensions**: Financial and Complexity
- Annual trade debtors of €900m across the team.
- 8,000 customers across the team.
- Each credit executive is responsible for either approximately 1,500 customers with monthly debt of up to €8m or approx 350 Customers with monthly debt of up to €15m.

Leadership Responsibilities Be authentic - build great relationships across the Diageo Ireland business at all levels
- Find Solutions - Be imaginative in finding solutions to issues.
- Connect to the Diageo Purpose - Show pride in Diageo; act as a positive representative of the company and our reputation.
- Consistently Deliver Great Performance - Identify clear priorities and focus on them at all times. Demonstrate brilliant execution. Understand the controls and governance required in your area.
- Pro-active debt management to maximise cash conversion.
- Actively minimise risk using external financial tools and rigorous review.
- Develop collaborative relationships with commercial teams
- Deliver against agreed credit KPIs which underpin the strategy
- Ensure the accuracy and completeness of customer master data used to support debt management, accurate financial reporting and any necessary recovery processes.
- Compliance relating to credit policy - CARM/AML policies and other regulatory aspects

**Top 3-5 Accountabilities**

Own end to end account management of mid or high risk customers in accordance with the credit policy.

This includes:

- Decide and set credit terms and credit limits for each customer
- Regularly review data integrity and payment performance, correcting if required
- When necessary recommend risk categorisation and credit options

Responsible for minimising the risk of debt by:

- Prompt follow up of failed or missed payments on a daily basis
- Negotiate repayment plans with customer if overdue debt arises, and subsequent review of payments
- Create and pro-active manage risk based watch lists
- Correspond with customers with overdue debt, rapid follow up to ensure maximum monies recovered

Comply with all legislative and policy requirements, where appropriate drive simplification to processes.

**Qualifications and Experience Required Qualifications**:

- Leaving Certificate or 5 GCSE grade A-C including Maths and English
- A post leaving qualification in a business related or Credit Discipline would be advantageous.

**Experience**:

- Proven ability to deliver under time pressure is particularly important.
- At least 3 years Credit Control experience with high volume of customers
- Proven ability to deliver consistent high quality results in a target driven environment.
- Be assertive in all situations.
- Computer literacy is necessary - knowledge of Sap/Salesforce (or equivalent) and intermediate Excel/Word are essential

**QUALIFICATION/LICENSURE**
**Work Authorization**: N/A, Other valid work visa

**Preferred years of experience**: 1 years

**Travel required**: No travel required

**Shift timings**: 9am-5pm (M-F)


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