Head Receptionist

Due to continued growth, we have an exciting opportunity for an experienced Head Receptionist to join our team.

**Purpose**:Our Reception Desk is the first point of contact for many of our guests and customers and it is essential that the reception is professional, warm, and friendly. The Head Receptionist will be responsible for the reception desk, reception staff, and the delivery of exceptional standards of customer service.

**Key Requirements**:to maintain a high standard of customer service and to meet and greet all guests and customers.

**Essential Requirements**
- Must have G.C.S.E English and Maths, grade C or above
- guest/customer relations experience, preferably in a hospitality environment
- strong working knowledge of relevant computer software including MS Office and booking and payment systems
- numeracy skills
- administrative skills

**Job Types**: Permanent, Full-time

Schedule:

- 8 hour shift
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- People Management: 1 year (required)

Work Location: In person