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Payouts Administrator

4 months ago

Bournemouth, United Kingdom Quick Car Finance Full time

**Job description**

**Payouts Administrator**

**About the role**

As a Payouts Administrator, you will be responsible for working with customers, car dealers and our lenders to ensure that finance is paid out quickly, efficiently and compliantly. You'll help ensure that all customers receive the high quality service we're known for when finding and funding their perfect vehicle.

This is a fast-paced and varied role and is partially phone based.

**Key Responsibilities**:

- Build and maintain a good relationships with our partner lenders and third party dealerships.
- Monitor and follow-up on the completion of all documentation required for finance to be paid out.
- Ensure that finance is provided in compliance with regulatory requirements, as well as to our lenders and our own internal standards.
- Provide assistance to customers completing their finance documents.
- Help promote the company positively at every opportunity.

**What you'll need**:

- A positive, can-do, attitude and a willingness to learn.
- Good communication skills, both written and oral.
- To be well organised with great attention to detail.
- The confidence to challenge our Sales Account Managers when necessary.
- The ability to quickly and accurately enter information, produce documentation, and supply information.
- Previous experience of working in an inbound/outbound customer service position or a Support/Administration role is essential.
- Experience of working in an FCA regulated environment is preferred though not essential.

**About Us**

Quick Car Finance has gone from an ambitious Bournemouth start-up to best rated car finance broker in the UK in only 4 years. We believe in offering a world class customer experience (check out our google reviews) and we care about providing an equalling positive experience for our colleagues Customer satisfaction and loyalty is the key to our success.

We're based in the heart of Bournemouth in open plan, built to spec offices and have recently opened a sales hub on Salford Quays in Manchester.

**Benefits**
- Smart Casual Dress
- Bring your (well behaved) dog to work with you
- 28 Days Holiday
- Pension Plan
- Regular Social Events
- Free Breakfast Daily
- Company Events
- Company Pension
- Gym Membership
- Referral Programme
- Wellness programme

**Salary: £24,000**

**Schedule**:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Bournemouth, BH1 1BZ: reliably commute or plan to relocate before starting work (required)

Work Location: One location

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Gym membership
- Referral programme
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- bh1 1bz: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

Work Location: One location