Receptionist

RoyaleResorts are part a rapid growing company which is one of the largest providers of residential and holiday accommodation in some of the most beautiful regions of the UK.

We are now looking for a full time Receptionist to provide administration support and excellent customer service to guests and customers onsite at Stowford Village.

**Receptionist Responsibilities and duties:

- **
- To proactively review the onsite accommodation ensuring issues are fed back to the relevant departments
- To ensure that all communication via telephone enquiries is managed and handled in a timely manner
- To produce welcome packs and keep a regular stock level
- To deal with all enquiries regarding holiday homes or general information on the local area
- To deal with customer queries with excellent customer service adhered to at all times
- To promote and upsell swimming pool merchandise to increase profit

**Working hours**: 40 hours per week across 7 days. Will include weekends and bank holidays on a rota basis

**What RoyaleGroup can do for you**

One of the keys to our success is the many talented people working in every department across the business who are committed to our vision. We encourage all our employees to grow and maximise their potential by working with like-minded people who share similar values.

The health and wellbeing of our employees is embedded at the heart of our culture as is a development and organic growth. We believe in investing in every individual to help fulfil both personal and professional goals.

**Job Types**: Full-time, Permanent

**Salary**: £21,674.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift

Licence/Certification:

- Driving Licence (required)

Work Location: In person