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Foh Team Member

4 months ago

Leeds, United Kingdom The Mermaid Leeds Full time

A very well-established business with a great following under new management with an exciting future in the making
- Maintain great customer service under Mermaid’s service model; answer and assist customers when they have questions.
- Seat guests following guidelines maintain occupancy restrictions and sanitize high touch point areas.
- Takes and manages reservations.
- Assists other FOH operators when needed.
- Taking customer's orders and relaying to kitchen
- Maintains an accurate cash drawer.
- Follow inventory procedures for keeping the front of the house appropriately stocked.
- Assist with general organization and cleanliness.
- Responsible for the precision of food and beverage dishes, delivering complete orders to the correct table.
- Runners pay extra attention to food allergies, restrictions, and dietary preferences.
- Works closely with the kitchen to ensure food and beverage accuracy.
- Communicate effectively with the manager on the expo.
- Sanitize high touch areas.
- Maintain a clean & sanitary work environment, especially in high contact areas.
- Serves patrons by settling tables, placing and replacing silverware, and clearing tables.
- Checks and maintains bathroom cleanliness.
- Works closely with the runner to ensure food and beverage accuracy.
- Pays extra attention to food allergies, restrictions, and dietary preferences.
- Maintains an accurate cash drawer and handles credit card transactions.
- Change kegs as necessary.
- Assist customers with basic needs at their tables.
- Ensure guests are enjoying their time with us
- Pay in line with National Minimum Wage according to age

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Leeds, LS27 0DT: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Food preparation: 1 year (preferred)
- customer Service: 1 year (preferred)

Work Location: In person

Reference ID: MKMMFOH230323