Customer Service Team Leader
3 weeks ago
This a new and exciting opportunity to join a fast growing business in the heart of Leatherhead who are looking for a senior addition to the team to help support with taking on new clients. You will be responsible for supervising a medium sized team andhelp them develop into achieving their career goals.
**Client Details**
My client are a global business who operate worldwide and have a innovative ideas for the business to continue to grow with taking on new clients in 2023. They have a hugely supportive working environment and offer amazing progression.
**Description**
The main duties include:
- Supervising a busy team and providing support on a daily basis
- Achieving call targets and SLA's
- Providing solutions to customer and dealing with any complaints
- Recording all customer case information onto the CRM system correctly
- Sales support administration including invoicing
**Profile**
Excellent team player
Good communication both written and verbal
Attention to detail
People management skills
Driven and ambitious
**Job Offer**
Growing organisation
Career progression
Strong company values
Excellent company benefits
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