Trainee Money Adviser

4 weeks ago


Street, United Kingdom Citizens Advice Full time

**Position**: Trainee Money Adviser

**Location**: Bloom Street, Manchester M1 3HZ

**Closing date**: 29 February 2024

**Role details**:
Job title:
Trainee Money Adviser

**Location**:
Bloom Street, Manchester M1 3HZ

**Salary**:
£24,675 - 26,250

Salary pro rata:
Yes

London allowance:
No

Hours per week:
22.5 - 37.5

Type of contract:
Permanent

29/02/2024

Closing time:
10:00

Interview date:
29/02/2024

Do you enjoy helping people? Are you a compassionate and people focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?

We have exciting opportunities for you to join our team as a Trainee Money Adviser on a new innovative project. You will join our existing team of experienced Caseworkers who will deliver the service in collaboration with 8 other local Citizens Advice around the country, working together as one contact centre to help almost 200,000 people per year. This is an excellent chance for Trainee Money Advisers to receive comprehensive training to develop their career in the advice sector.

Successful applicants will have at least 6 months experience of delivering excellent customer service in a regulated environment such as banking, insurance or a contact centre, the ability to work independently without close supervision and collaboratively as part of a team and experience of listening and questioning with an ability to manage challenging situations.

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above roles attract a rewarding remuneration package with excellent terms (see job pack for full info).

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.


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