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Band 4 Operational Support Administrator

4 months ago


Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job overview**:
A fantastic opportunity has arisen for a talented and highly enthusiastic administrator to support the operational management team within Obstetrics and Gynaecology. Applicants should have the essential requirements outlined in the person specification, with excellent organisational skills and be able to work with a minimum of supervision.

You will have a professional communication style and will work closely with senior managers, clinical leads, senior nursing leads, operational management teams, medical secretaries and other departments across the organisation. You will have proven organisational abilities and be able to effectively forward plan. You will be a self-starter and have the ability to perform both autonomously and as part of a team. You will need to be able to manage and prioritise a highly detailed and, at times, complex workload and have the ability to work and respond well under pressure. Attention to detail is a must. You will possess excellent I.T. skills and be especially proficient using Microsoft Excel. Experience of the NHS is desirable, but not essential. An understanding of performance waiting time standards; National Cancer Waiting Times, 18-weeks Referral-to-Treatment and targets within elective care pathways will be an advantage.

To be considered for this role you should have a minimum of 3-years recent experience working as an administrator/coordinator.

**Main duties, tasks & skills required**:

- Supporting the department with achievement of national targets
- Clinic and theatre cover and utilisation and associated clerical work
- Maintaining departmental Excel spreadsheets
- Validating
- Running reports and gathering data
- Capacity forward look reports using Trust systems and Excel
- Liaising with other teams within the Trust to ensure patient pathways are adhered to and patients are seen in a timely manner
- Occasionally will need to deputise at for operations manager

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Good General Education (eg. GCSE English and Maths A-C GCSE LEVEL 9-4

Business Administration NVQ level 3 or equivalent experience in an Administrative environment

**Experience**:
**Essential**:
Experience of dealing with the Public/Customer service experience

Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving

Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)

Experience of using IT systems

Good Organisational skills

Able to use own initiative and deal with the unpredictable

Able to work under pressure and to multi-task

Able to work to deadlines

**Disclosure and Barring Service Check**: