Out of Hours Recruitment Coordinator

7 months ago

Potters Bar, United Kingdom CareTech Group Full time

**Out of Hours Recruitment Coordinator - Full time - Remote Working**:
**£22-24,000 per annum**

**43 hours 1 week and 36 hours 2nd week**

**Potters Bar, Hertfordshire**

**Benefits**:

- Career progression path within the company
- Competitive rates of pay
- Employee Assistance Helpline
- Flexible Additional Holiday Purchase Scheme

**Main Duties and Responsibilities**:

- To adhere to the PSL Agency Tiering Process and ensure that the usage of red agencies is warranted to reduce the overall agency spend.
- To follow the flexi booking process and provide agencies with shift reference numbers for all bookings.
- Accurately input and update data on the in-house booking system to reflect changes in agency staff bookings i.e.; name changes, cancellations and recording lateness.
- Liaise with agencies in order to fill all shift requirements on a daily/weekly basis within agreed timeframes.
- Send out booking logs to services to confirm covered shifts.
- Keep services up to date regarding their agency staff bookings and ensure any queries are dealt with in a timely and efficient manner
- Prompt Managers to meet weekly deadlines and provide shifts in a timely manner to ensure the availability of agency staff.
- To liaise with the Flexi Recruitment Coordinators to understand the full scope of the care provision and specific training requirements so that agency staff are well matched.
- Ensure that the consistency of agency staff is sustained to ensure the wellbeing of our service users.
- Monitor and assist the Flexi Recruitment Manager/ Admin and Compliance Officer in the auditing of Agency Staff Profiles ensuring that compliance is met and training certificates/DBS are recorded and in date.
- Ensure incidents and complaints are investigated, documented and followed up in a timely manner.
- To attend team meetings and share achievements, challenges and plans to continually improve the service delivery.
- Provide a first class in-house service, driving customer satisfaction and provide innovative solutions.
- Liaise with services and agencies in relation to time sheet, breaks or queries relating to shift times.
- To communicate and escalate to the Flexi Recruitment Manager or to the Admin and Compliance Officer (in the absence of the Manager) any issues or changes which may have a detrimental effect on our services.
- To ensure that all homes are issued with accurate, compliant Agency Staff Profiles.
- Work closely with the Flexi Recruitment Coordinators to ensure a comprehensive hand over is provided at key handover times in line with the rota.
- To undertake any other administrative duties as appropriate to the post or as directed by the Admin and Compliance Officer.
- To undertake training as and when required.
- To work to individual weekly targets i.e.; unfilled shifts vs filled, reducing use of red PSL Agencies.
- Responsible for own Health & Safety and ensure a safe working environment for colleagues.
- To attend supervision meetings with your Manager/ Admin and Compliance
- Officer and to participate in the organisations staff appraisal system
- To maintain confidentiality and adhere to GDPR guidelines at all times
- Excellent communication skills
- Good computer and data entry skills
- Enthusiasm, drive and be self-motivated
- Be able to multi-task, work under pressure to meet tight deadlines
- Excellent organisational skills with attention to detail.
- Must be flexible and able to work unsociable hours, weekends and bank holidays including Christmas.

**The Organisation**:
CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.

**STRICTLY NO AGENCIES

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