Progress Chaser

Do you have excellent communications skills and enjoy providing excellent customer service?

Can you effectively manage multiple tasks and priorities?

Do you have a keen eye for detail, and have experience of managing detailed complex information and maintaining a strong degree of confidentiality?

If you have said Yes to each of the above, then we might just have the role for you.

We are looking to recruit are looking to recruit a professional, conscientious, individual to become part of our Adult Care Services Team as Progress Chaser for our Community Hospital based in Midway Unit - Langley House, Watford, Hertfordshire.

Previous experience is desirable, however full training will be given.

We can offer a welcoming, friendly and supportive working environment that puts our service users in the centre of everything we do.

We will encourage you to progress your skill set and understanding of your role.

We would like to hear from you if you think this role is ideal for you.

**The duties and responsibilities of the role include**:

- Supporting the patient’s pathway thereby reducing any delays for the patient and working toward the patients Expected Discharge Dat
- Chase up and progress actions to deliver the timely discharge of patients to meet their expected date of discharge

Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.

Just as we care about our patients’ wellbeing, we care about yours

**We can offer you**:

- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career

As an NHS trust,we are committed to equal opportunities and ensuring equality and diversity in the workplace.

**We have a number of staff networks**: Disability and Wellbeing Network (DAWN), Race Equality Network and the Rainbow Network which supports LGBT+ staff. Each network has a champion who is an executive director at the Trust and they hold regular meetings to discuss issues and make plans to improve CLCH.

Other duties include;
- Meeting patients care needs under the delegation and supervision of a Registered Nurse or Therapis
- Ensure the delivery of high standards of patient care at all times, in line with Trust policies and guideline
- Work as an effective member of the multi-disciplinary team and refer all other matters outside of their scope of practice to the Nurse in-charge, registered nurse or Therapy team
- Observe high levels of confidentiality at all time
- Manage and prioritise own workload within deadline
- Record all types of information accurately and have the ability to produce and maintain documents and spread sheets

Base - Midway Unit, Langley House, Watford, Hertfordshire

Please refer to the attached job description for full list of responsibilities.

As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID-19.