Receptionist

3 days ago

Reading, United Kingdom XPS Pensions Group Full time

**Contractual hours**

22.5

**Basis**

Full time

**Region**

England - South

**Job category/type**
- Central Functions

**Date posted**

03/06/2024

**Job reference**

REQ002352

**Receptionist**:
**Receptionist**

**Associate grade**

**Reading**

**Office based**

**Part Time - Monday-Friday 13:00-17:30**

**Permanent**

**XPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration business. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people **can flourish and achieve their highest potential.**

Our office support team continues to grow and we are now looking for a Receptionist to join our vibrant Reading office. This is an exciting role and would most likely suit someone with previous experience in a Receptionist or customer service role where they have gained knowledge and experience of MS Office products.

XPS is the only UK pensions specialist listed on the London Stock Exchange Main Market and we have the scale and flexibility to think and act differently. We are a multi-award-winning Pensions Consultancy with over 1 million member pension schemes administered and 1800 staff in locations across the UK. We advise on all things workplace pensions related. We help trustees and employers run pension schemes for the benefit of both current and former employees and we support scheme members in a way that is relevant, innovative and easily digestible.

Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It’s about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they’re happy. Above all, it’s about ensuring everyone has a voice and feels valued. Because they are.

**The Team**
Reception provides administrative support to the Reading office - it is the face of the business and it is vital reception promotes and adheres to the XPS work place values. The Reading office is the biggest XPS office that house most of the central functioning departments such as IT, HR and Finance. We have 6 client meeting rooms onsite which can hold over 70 attendees. It’s a busy and dynamic role which requires someone with a good degree of common sense as well as a positive and hardworking attitude. Reception also manages our busy post room, receiving and sending out hundreds of letters each week. This role is a job share where the morning and afternoon receptionists are working closely together.

**The Role**
As a Receptionist with XPS you will:

Answer incoming phone calls
- Admit visitors and sign them in
- Act as a host for meetings, as well as laying out refreshments and ordering catering
- Need to be vigilant for tailgating and challenge staff if necessary
- Sort incoming post into departments and arrange couriers

**Your profile**

**Essential Criteria**
- A good knowledge of Microsoft Office software
- Grade 4/C English and Maths GCSE or equivalent
- Must be able to commute to our Reading office everyday, as this is an office based role.
- Flexibility and the ability to adapt to changing environments
- Excellent organisational skills
- Ability to multitask in periods of calm and high activity
- The ability to take initiative and be proactive
- Willingness to learn

**Desirable Criteria**
- Experience in a similar role is desirable but not essential

**What we offer**:
Find out more about **Life at XPS**
Find out more about **Our People Approach**

**We offer an attractive reward package, typical benefits can include**:

- Competitive salary
- Participation in annual discretionary Bonus Scheme
- 25 days holiday plus flexibility to buy or sell holiday
- Flexible Bank holidays
- Pension scheme, matching contribution structure
- Healthcare cash plan
- Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
- Life Assurance cover, four times basic salary
- XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
- Employee Assistance Programme for you and your household
- Access to a digital GP service
- Paid volunteering day when participating in Company organised events
- Staff referral scheme when you introduce a friend to XPS

**What next**:

- Right to Work confirmation
- DBS Disclosure check
- Employment or educational references covering five years
- Satisfactory credit check

**We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

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