Product Design Lead
2 weeks ago
**A bit about us**
Our main focus at Waterstons is to help our customers build a better business by blending technology and strategy. We have offices in the UK and Australia. Our team also work across the globe to provide unique business solutions that directly adds value to our clients’ businesses.
Our clients tell us our people are our greatest strength, and who are we to disagree? We believe in our colleagues, and we make it a priority to reward their hard work. **Unlimited holidays, flexible working, and private medical healthcare**. These are only some of the amazing things we offer.
Did we also mention that we’ve been awarded Gold Investors in People for a fourth consecutive time?
**About the Role**
This role will lead the product design service acting out of digital & data but coordinate closely with the business consulting team. The role will initially be acting as an executive consultant, advising on design thinking and product design strategies for new and existing digital solutions. This will expand into product design workshops and proof of concept work for our clients, and ultimately guide the way that we build products for our customers.
**Your Main Responsibilities**
- Consult with customers, users and internal stakeholders in the process of product design.
- Introduce product design concepts and practices into the consultancy process at Waterstons.
- Facilitate activities and workshops related to product and service design, some examples may include:
- Design sprints
- Prtotyping
- Discvery phases with clients
- Prposal writing
- User research
- Wireframing
- Looking for opportunities to improve the user experience of our digital products across software and data analytics.
This role will not be a hybrid UI / graphic designer role, but you will be expected to understand good visual design practices.
**Person Specification**
**Must have**:
- Previous experience in a senior product design / user experience role.
- Confidence speaking to a variety of stakeholders about product design and user experience.
- A graphical eye, with an ability to create both low-fi sketches and detailed interactive prototypes and designs.
- Experience running workshops using a variety of techniques to design digital products and explore the customer journey.
- Comfortable with freedom and autonomy, able to define where product design concepts would be most impactful whilst dealing with ambiguity.
**Nice to have**:
- Experience designing products and services outside of software.
- Experience conducting user research and validation.
- Experience working within a software development team.
- Experience of using service design tools and techniques. While the role is focused around product design (with an emphasis on software products), there may be opportunities to work with our business consulting team to help our customers define new services and ways of working.
**The Waterstons Perks**
As well as offering a competitive salary, we also have an attractive benefits package including:
- A healthy work life balance with flexible and agile working being the norm
- Unlimited holiday allowance
- EV car scheme (salary sacrifice)
- Room to grow with supported development opportunities and sponsored training
- Enhanced family policies
- If you ever need it, company sick pay and life assurance
- Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance
- Company profit share scheme and purchase of shares available
- Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work
We require a security check to be carried out on all colleagues due to the nature of some of our clients’ industries.
Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for.
**Privacy Statement
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