Carpenter Multi Trade

4 weeks ago

Lancaster, United Kingdom Aster Group Full time

Are you an experienced carpenter with plumbing experience in your toolkit? A dab hand at tiling & plastering? Keep reading, we want you

**What you’ll be doing**

You’ve probably guessed, and you’re right, you’ll be completing carpentry responsive repair works in our customers homes and void properties in the Hampshire region. We’ll also call on your previous plumbing knowledge and experience to support the team. Internally, you’ll be known as a carpenter level 2.

You’ll be working in our customer’s homes, so you’ll have a customer service focus wanting to do a great job every time.

No two days are the same. You’ll carry out a number of jobs in a day with your work shared with you via your handheld device, your PDA. Primarily you’ll work alone but you’ll be part of the wider responsive repairs & voids team so there’s always someone at the end of the phone to support you.

**About you**

You’ll have a carpentry qualification, NVQ or equivalent. You’ll be able to identify causes and specify materials required to rectify carpentry issues. You will also have additional plumbing skills as well as being able to tile and plaster.

You’ll need to be a confident user of IT, your work is shared via an iPad and you’ll need to control & manage your van stock electronically.

You’ll be working with a variety of teams and communicating with them regularly, so you’ll be confident in managing expectations of both internal and external customers. As you’ll be in customers homes daily, you’ll understand the importance of delivering a great customer service and will endeavour to first fix at every opportunity.

We will supply a company vehicle to get you around, so you’ll need a full, UK driving licence. You’ll work in the Hampshire area but may be required on occasion to support our other regional teams.

You’ll have a flexible approach to work and will be willing & able to take part in our out of hours rota. You’ll also be willing and able to comply with facefit regulations.

**What’s in it for me**

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

- Flexible working - where the role permits
- A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan for all
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised thank you and monthly and annual awards.

**Ready to apply?**

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

At present all interviews are being held using Microsoft Teams.

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