Seasonal Visitor Experience Host

3 weeks ago


Bristol, United Kingdom Bristol Zoological Society Full time

Closing Date: 07/06/2023

Location/Division: WPP

Seasonal Visitor Experience Host

**Salary**: £10.42 per hour

Contracted Hours: 37.5 hours per week

Location: Wild Place Project

Contract Type: Fixed Term until 5th November 2023

Bristol Zoological Society, the conservation and education charity that runs and operates Wild Place Project and conservation projects across the world, is recruiting a Seasonal Visitor Experience Host.

This is an exciting opportunity to join the Visitor Experience team and help maintain our excellent customer engagement during the busy season. As a Disability Confident Employer if you identify yourself as disabled under the Equality Act 2010 definition and can demonstrate that you meet the essential criteria listed in the person specification, we will guarantee an interview.

As a Visitor Experience Host, you are the primary point of contact for our visitors and we rely on you to:

- Demonstrate your passion and pride as an ambassador for our well-loved organisation and conservation efforts and mission.
- Engage and assist our visitors to ensure they have a memorable day out.
- Ensure a well-presented attraction, by assisting with car parks, retail, admissions, membership, grounds and amenities duties.

Applicants must have a friendly, professional manner and be ready to welcome guests to the attraction and inspire them with discoveries of wildlife and our onsite activities.

All applicants must enjoy working outdoors whatever the weather, and be willing to support the team in extra duties.

It is also essential that you are confident and courteous with visitor interaction. An understanding of conservation would be desirable, however we believe your passion will become as great as ours on your journey with us.

Flexibility is required as you will be working as part of a departmental rota, which includes weekends and Bank Holidays.

With a new strategy in place to create a world-class Bristol Zoo and conservation and sustainability at its heart, the new Bristol Zoo Project will offer spacious, modern facilities, significant growth in our conservation and education work, and an innovative and exciting visitor experience.

The role will help to realise our vision of saving wildlife together, and you will be involved in supporting our transformation programme - driving visitor numbers at Wild Place Project and excitement as plans for the new Zoo progress. We know that everyone here at the Society can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

Benefits include:

- 30 days of annual leave and bank holidays (Pro-rated, inclusive of bank hols) increasing with length of service
- Access to our company pension scheme
- Access to a range of resources to support your physical, mental and financial health, including access to our Employee Assistance Programme
- Death in service benefit (x3 salary) - Cycle to work scheme
- Season ticket loans
- Other flexible benefits include gym discounts and access to a health cash plan
- Hybrid working for certain roles, to allow you to work where you work best - We’re happy to discuss flexible working
- Family friendly policies with enhanced maternity, paternity, and adoption support
- Loyalty award after 5 years and every year subsequently
- Ongoing training and development opportunities, allowing you to reach your full potential
- Free on-site car park

Diversity Statement



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