Sales and Customer Service Advisor

7 months ago

London, United Kingdom Trackershop LTD Full time

Come join our vibrant team at Trackershop Limited, where we're pioneering vehicle security solutions for the UK's most luxurious and desirable vehicles.

Situated in our newly refurbished riverside office in Putney, London, we offer an exciting opportunity for ambitious and motivated individuals to progress their career in sales and customer support.

As the leading online retailer in our field, we pride ourselves on our cutting-edge products, exceptional customer service, and in spearheading the changing landscape of the vehicle security industry.

In this role, you will be responsible for converting inbound sales leads, nurturing relationships with potential and existing customers, and closing sales deals. With uncapped commission and a clear career trajectory into senior sales and management roles, there's no limit to your potential growth with us.

If you're results-driven, proactive, and ready to make your mark, we want you as our Sales and Customer Service Advisor.

Competitive basic salary (negotiable based on experience) plus a generous commission structure awaits, regardless of your background.

**Responsibilities**:

- Effectively respond to inbound sales inquiries promptly and effectively.
- Engage with potential customers to understand their needs and recommend appropriate solutions.
- Follow up with leads and nurture relationships to drive sales conversions.
- Support existing customers with after-sale enquiries.
- Meet and exceed sales targets on a consistent basis.
- Maintain accurate records of sales activities and customer interactions in our CRM system.
- Collaborate with team members to optimise sales strategies and achieve departmental goals.

**Requirements**:

- Previous experience in a sales role, preferably in a telesales and/or customer service environment.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication and interpersonal skills.
- Strong negotiation and closing abilities.
- Ability to work effectively as part of a team in a fast-paced environment.
- Proficiency in using CRM systems and other relevant software is advantageous.

**Benefits**:

- Competitive salary with a generous commission structure.
- Opportunities for career growth and advancement.
- Ample overtime opportunities at a very competitive rate.
- Comprehensive training and ongoing support.
- Collaborative and dynamic work environment.
- Regular team events and incentives.
- Office-based role located in London.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Cycle to work scheme

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: Sales Advisor

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