Night Porter

5 months ago

Dundee, United Kingdom The Landmark Hotel Full time

We are currently seeking a dedicated Porter to join our team in providing excellent guest services at our hospitality establishment. As a Night Porter you will be responsible for being the first point of contact the guest has with the hotel, so it is essential to create a great impression. Professional, polite, knowledgeable, self-motivated, and helpful, the Night Porter is always available with a positive attitude and happy to assist the guest with anything they might need

**Duties Include**:

- Ensuring building is secure at all times during the night and performing regular building checks throughout shift.
- Checking in late arrivals and checking out early departures ensuring all payments have been taken and providing invoices to guests.
- Serving resident guests drinks from bar after 11pm
- Cleaning tasks and ensuring guest areas are clean tidy and presentable at all times
- Reporting any maintenance issues to management.
- Setting up events, conferences & breakfast service
- Assisting hotel guests with any enquiries or issues during their stay.
- Maintaining a safe working environment and relaying any potential risks to management.
- Ensure that all tasks are completed on each shift and that a full and thorough hand over takes place at the end of the shift.

**Requirements**:

- Previous experience in a hotel or hospitality environment is advantageous -Excellent phone etiquette and communication skills - Bilingual or multilingual proficiency is a plus. - Strong customer service skills with a friendly and approachable attitude - Ability to work effectively in a team environment - Attention to detail and the ability to multitask efficiently

Join our team as a Porter to contribute to a warm and welcoming atmosphere for our guests, where your hospitality skills will shine.

Pay: £11.75 per hour

Expected hours: 40 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking

Schedule:

- 8 hour shift

Work Location: In person

Reference ID: Landmark/Porter

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