Spa Team Leader

5 months ago

Bognor Regis, United Kingdom Butlin's Full time

About Butlin's
At Butlin’s, we’re all about fun, excitement and adventure by the bucketload For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other - we think you’ll fit right in

About the Role
You will lead a team of up to 12 therapists supporting their journey by training, coaching and developing them. You will spend time on our Spa Reception driving sales, booking and enhancing a guest's time in the Spa with recommendations. You will ensure the smooth operation of our wet spa experience and changing rooms allowing guests to have the calming surroundings during their time with us. This role requires an eye for detail to ensure company paperwork is completed in line with
internal and external policies and procedures.
You will be
responsible for providing a superior service in our Ocean Spa to our guests,
though maintaining the highest possible standards and delivering exceptional
service. We are looking for talented therapists with a passion for guest
service who have the highest standards and is looking to progress their own
career and join our leadership team in the role of Team Leader.

Our Spa team is passionate and dedicated to their profession. They aim to
optimise effectiveness of the treatments and therapies offered. When guiding
our clients towards the right choice of treatment and product we take into
account their overall lifestyle and its requirements and also their individual
circumstances on the day and how they wish to feel. Working at the spa is fun
and we want you to love your job and embrace the warm, friendly personalities
of our guests and be focused on delivering first class experiences and
exceeding their expectations at every turn. We are a family, and we treat our
team like family.
About You
You should hold the Level 3 Massage, Beauty Therapy or similar level spa related qualifications and be fully qualified as a
minimum in manicures, pedicures, waxing, massage and facials. You should have the ability to provide an atmosphere where the team feels respected and rewarded and communication is open and honest and have a passion for delivering the very best spa experience each and every day. You will be working 5 days over 7 all year round covering 40 hours per week with shifts available between 8.30am - 6.30pm.
Interested?
hiring

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