Dior Ambassador

**JOB DESCRIPTION - BEAUTY CONSULTANT**

**MISSION**

As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.

**MAIN RESPONSIBILITIES**

SALES:

- To pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
- To be aware of and achieve or exceed sales targets, as set by your line manager
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
- **KPI: To achieve sales targets**_

SERVICE
- To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients and confidently and appropriately overcome any objections
- Demonstrate products on clients by means of flash make-overs and confidently explain the benefits of each products
- To initiate contact with customers and welcome them both on counter and through traffic stopping
- To identify, understand and reformulate the client needs
- To develop personal relationships with clients and to gain loyalty
- To educate clients on Parfums Christian Dior products and the brand
- **KPI: To achieve target for Mystery Shopping**_

GENERAL
- To participate in merchandise management and ensure that it is in line with Corporate guidelines
- To monitor stock levels, report any issues to the Counter Manager and ensure that there is sufficient levels
- To conduct all assigned operational and administrative tasks
- To be a Parfums Christian Dior brand ambassador and representative at all times
- To adhere to all Company procedures and policies, as outlined in the employee handbook
- To build relationships with store management and adhere to all store policies and procedures
- To carry out any additional duties as directed by the management team

**POSITION WITHIN THE TEAM**

**Reports to**:Business / Account Manager

**CONTACTS AND RELATIONSHIPS**

**Internal**: Counter team, Area Managers, Retail Managers, RMAs

**External**: Parfums Christian Dior clients, Department store colleagues, Department store Managers, Department store HR Departments

**PERSON SPECIFICATION**

In order to be successful in this role, you will be:

- An entrepreneur, constantly seeking opportunities to develop and grow your business through events and gain new sales
- Organised; able to manage paperwork, Team Members, Department and Area Managers and meet the clients’ needs
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior.

**Job Types**: Full-time, Fixed term contract
Contract length: 7 months

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Sick pay

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Manchester, M17 8DA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Beauty Sales: 2 years (preferred)

Work Location: In person