Customer Service Representative

4 weeks ago


Birmingham, United Kingdom C.P Marketing Group Full time

**Responsibilities**:

- Provide exceptional customer service to clients in person
- Engage with customers in various face to face channels
- Meet and exceed targets
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Upsell products or services to customers when appropriate

**Skills**:

- Demonstrates excellent customer service skills
- Ability to effectively communicate with customers to understand their needs and provide appropriate assistance
- Strong analytical skills to assess customer situations and provide suitable solutions

**Salary**: From £25,479.36 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Birmingham, B1 3PE (preferred)

Work Location: In person

Application deadline: 22/11/2023



  • Birmingham, United Kingdom Pertemps Birmingham Commercial Full time

    **CUSTOMER SERVICE REPRESENTATIVE** **BIRMINGHAM** **£21k-£23k** **Permanent position** Customer Service Representative required for a fantastic Business Banking client based in Birmingham City Centre. This is a brilliant opportunity to join a successful and well-established Customer Service team in the Heart of the City. Reporting to the Call Centre...


  • Birmingham, United Kingdom Vantage Point Solution Full time

    We are in need of a full time Customer Service Representative to join our expanding team in Birmingham. Customer Service is a pivotal part of what we do. If you love interacting with others and feel confident in your ability to communicate well with customers, please submit your CV. Customer Service Representatives are tasked with interacting with customers...


  • Birmingham, United Kingdom Vantage Point Solution Full time

    We are in need of a full time Customer Service Representative to join our expanding team in Birmingham. Customer Service is a pivotal part of what we do. If you love interacting with others and feel confident in your ability to communicate well with customers, please submit your CV. Customer Service Representatives are tasked with interacting with customers...


  • Birmingham, United Kingdom Digiden Ltd Full time

    **Customer Service Representative** Our client DP Building Systems are a well-established distributor of cable management, cabling and electrical wholesale solutions who based out of Perry Barr, Birmingham. Due to continued growth and new contracts won, they are looking for an Customer Service Representative to join the busy and vibrant sales team. Their...


  • Birmingham, United Kingdom Channel Partners Group Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Birmingham, United Kingdom Vision Glasgow Full time

    Seeking Ambitious and Driven Team Players for Top Customer Service Representative Roles based in Birmingham! Are you a highly motivated and competitive individual who thrives on providing exceptional customer experiences? We are actively looking for dynamic team players to join our elite team as Customer Service Representatives. **About Us**: At Vision, we...


  • Birmingham, United Kingdom Pertemps Redditch Commercial Full time

    My client is a growing logistics company who are currently looking for x3 Customer Service Representatives to join their team. As a Customer Service Representative, you’ll play a crucial role in ensuring our customers have a positive experience with my clients services. Your high-energy approach and exceptional customer service skills will be essential in...


  • Birmingham, United Kingdom Pertemps Redditch Commercial Full time

    My client is a growing logistics company who are currently looking for x3 Customer Service Representatives to join their team. As a Customer Service Representative, you’ll play a crucial role in ensuring our customers have a positive experience with my clients services. Your high-energy approach and exceptional customer service skills will be essential in...


  • Birmingham, United Kingdom Conviction HR Full time

    Required Skills and Qualifications: - Strong interpersonal and communication skills, with the ability to effectively interact with diverse customers. - Attention to detail and accuracy in handling financial transactions. We are looking for a Customer Service Representative at our leading bank in Birmingham, UK. We are currently seeking a dedicated...


  • Birmingham, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Assistant **Salary**: £25,000 per annum (Potential monthly bonus and Christmas bonus) Location: Birmingham Contract: Permanent, full time, 40 hours per week Hours: 40 hour week, week on week off of 7:30-4:30 and 8:30-5:30 - 1 Saturday in every 4 is required, hours 8-12 and paid at time and a half COMPANY PROFILE A leading UK...


  • Birmingham, United Kingdom The ZipYard Full time

    **Job Summary**: We are seeking a skilled and customer-oriented Customer Service Representative to join our team at our Birmingham City Centre store. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for individuals who enjoy helping...


  • Birmingham, United Kingdom On Logistics Full time

    As a Customer Service Representative you will be dealing with queries, process, record and obtain claims and invoices. Managing customer relationships and being the face of our customer service team. - Adhere to On Logistics company values - Adopt a best practice culture on all aspects of Health & Safety, ensuring full compliance with policies and...


  • Birmingham, United Kingdom On Logistics Full time

    As a Customer Service Representative you will be dealing with queries, process, record and obtain claims and invoices. Managing customer relationships and being the face of our customer service team. - Adhere to On Logistics company values - Adopt a best practice culture on all aspects of Health & Safety, ensuring full compliance with policies and...


  • Birmingham, United Kingdom Relay Group Limited Full time

    As a Customer Service Representative, you will be the first point of contact for our customers, providing outstanding support and assistance. You will handle inquiries, resolve issues, and ensure a positive experience for every customer interaction. **Duties**: - Provide exceptional customer service and support to customers via various face to face...


  • Birmingham, United Kingdom CU Recruitment Full time

    **Ref: CUR0036** **Customer Service Representative** **Birmingham City Centre - Hybrid** Full-time**, 9-5, 12-month fixed term contract with a view to going permanent at the end** **£19,838 (living wage), increased every year** + staff incentive cashback/discount scheme + mental health care + free eye tests + 5% pension + 20 days holiday + bank holidays...


  • Birmingham, United Kingdom Skirting World Full time

    **Customer Service Representative** Skirting World Ltd are the UK’s largest manufacturer and supplier of skirting boards and architraves. You will be joining a fast growing company where quality and customer satisfaction is key. - Be willing to learn - Be a team player - Have a keen eye for detail - Be enthusiastic and self-motivated - Be computer...


  • Birmingham, United Kingdom Ster Group Full time

    Are you an empathetic, solution-oriented, and devoted individual with a talent for delivering exceptional customer service? Are you looking to join a vibrant team and cultivate your skills in an inspiring work setting? If so, we have a remarkable opportunity for a Customer Service Representative Remote to join our dedicated team and become an indispensable...


  • Birmingham, United Kingdom Laddit Full time

    As a remote customer service representative, you will be the primary point of contact for our customers, handling their inquiries and resolving any issues they may have with our products or services. You will be expected to provide excellent customer service by listening carefully to customers' concerns, providing clear and concise information, and taking...


  • Birmingham, United Kingdom Skirting World Full time

    **Customer Service Representative** Skirting World Ltd are the UK’s largest manufacturer and supplier of skirting boards and architraves. You will be joining a fast growing company where quality and customer satisfaction is key. - Be willing to learn - Be a team player - Have a keen eye for detail - Be enthusiastic and self-motivated - Be computer...


  • Birmingham, United Kingdom N V L T Y Full time

    **About us** Established since 2014, N V L T Y is a growing online based fashion brand with a growing social following of over 180,000 across social media platforms. We are looking for a part time Customer Service Representative. The shifts will be between the working hours of 9:00am to 7:00pm. Needed for **Monday, Wednesday & Thursday...